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Carol34446 08-08-2014 01:24 PM

Send me a cute e-mail and said they had charged me and it would be a few weeks before it got here. Have gotten the other 3 OK.

Carol34446 08-08-2014 01:33 PM

It could be like they showed on news tonight, mail lady throwing mail in dumpster. We had that happen here at our house one time, and having mail delivered to wrong address, We are 6201 W. Meadow and there is a 6201 Oaklawn and mail was being mixed up. And this is a new endeavor at MSQC and so that could be a problem. They are great and will fix the problem.

Friday1961 08-08-2014 02:24 PM


Originally Posted by nancysp (Post 6835087)
The third issue came out several weeks ago. This is issue 4. Call them, they will send you issue 3. I had to call for the second issue. Not sure why they have trouble but seems like we aren't the only ones.


I haven't received #3 either. I assumed, when I recently got the notice about charging my card, that this was #3. I like this magazine but if receiving them is going to be this hit and miss, I think I'll cancel.

donnamcr 08-08-2014 02:33 PM

I love everything about Jenny's tutorials and have learned so very much. However, Block deals mostly with pre-cuts and I really don't use those anymore. I have received the e-mail that the current issue is on its way, but I am considering canceling my subscription after that. But I still love Jenny!

oldtisme 08-08-2014 07:36 PM


Originally Posted by Carol34446 (Post 6837175)
It could be like they showed on news tonight, mail lady throwing mail in dumpster. We had that happen here at our house one time, and having mail delivered to wrong address, We are 6201 W. Meadow and there is a 6201 Oaklawn and mail was being mixed up. And this is a new endeavor at MSQC and so that could be a problem. They are great and will fix the problem.

We get that all the time I live at 11613 S. Creek & the street over from me is 11613 N. Creek, we're always swapping mail lol

raksmum 08-08-2014 08:24 PM


Originally Posted by Gail B (Post 6836656)
I have been charged for all 4 issues of the magazine & have not received any so far. I did email MSQC two weeks ago & got a reply that they would ship out replacement copies as soon as my address was verified. They did have the correct address but I still have not received a magazine.

Gail B, I notice you have an Alberta and an Arizona address. If your credit card is linked with the Alberta address this could be the problem on their end. Maybe they aren't changing the "delivery" address to your Arizona one. I am also from Alberta and have emailed and called them. They cannot send the magazine to Alberta. They say their bulk mail system can't do it which is why we can only download the magazine if we want it. Just a thought but you might want to call again to verify which address pops up on their system.

sewbizgirl 08-09-2014 05:56 AM


Originally Posted by Carolbla (Post 6835333)
Sounds like I should give MSQC a call. Was issue three as good as the first two issues?

carol

No. Not in my opinion.

quiltnut4ever 08-10-2014 01:01 PM

Well I finally got a hold of someone at MSQC on Thursday. I never received #3 and had to order one since my lqs nearby doesn't carry it. After explaining that Linda was kind enough to give me 600 quilter's cash!!! Though I never use them I now have enough to spend on a quilter's daily deal and something else ( I try to keep my total under $20 to include the $5 s&h). She did state that #4 will start mailing out mid-August so I will be with anticipation for it.

G'ma Kay 08-10-2014 01:04 PM


Originally Posted by BrendaK (Post 6836469)
Same thing with me. I have called and was told that they would send the third issue out right away. Still have not received it. I also received email that I was charged for the fourth issue. Sure hope the third gets here before the fourth. Thinking about just cancelling the subs. for reasons mentioned. BrendaK

I have to wonder if someone isn't intercepting your copy. I've had no trouble with my deliveries. I think 10 patterns for the price is an incredible value. All patterns and no advertisements. My kinda mag!

nstitches4u 08-13-2014 05:19 PM

There have been 3 issues so far. I just rec'd an email saying that my card had been charged for issue #4 and it would be arriving in a few weeks. I'm sure MSQC will make it right. They still have copies of issue #3 on the website. I'm sure they will send one to you right away. They are very nice to work with.


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