That would P*** me off too. If you wanted it to look like the display they should have provided the fabric for it.
NO, you are not being unreasonable. |
It should have been declared when you picked up the pack... it should not have been assumed that you would be agreeable :D:D:D
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I think they should have told you first!
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I am also one who has problems picking out coordinating fabrics for a quilt. I rarely buy kits (or BOM's), but when I do, it is because I like the sample in the quilt shop. I would be very upset if this happened to me. I think that since you were not warned ahead, that you should complain and ask to have then allow you to substitute a more suitable (to you) fabric. Good Luck.
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No, I do not think you are being unreasonable at all. If they will not make it 'right' for you, do you think you could find the fabric you were intending to be using on-line? I realize that would be an extra cost but, to me, it might be worth it in the long run. After all, you already have a huge amount of money and time invested in your BOM quilt. That was really not very nice of the quilt shop to not be 'up-front' with the customers.
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There seems to be a real problem with this LQS. If you "frequently mentioned" your concern, and the owner "finally admitted" the substitution, then it's pretty apparent she knew that she was in the wrong. Decide what would be an acceptable solution to the problem from your perspective and present it to her. It might be a full refund if you haven't gotten too far with assembling the blocks.
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Hi,
I work in my LQS and I know that we would never do that unless we told the customer that a substitution was made! I, personally, if it happened to me would complain because when I buy a kit or a block of the month I expect it to be like the sample in the shop. Sorry this happened to you, shame on them. You should have been given a choice as your alternate. Bev |
I believe they should have told you of their dilemma and offered you the option to stay in or not, after showing you the fabrics that they had substituted. Not speaking well for the shop. Maybe we should all know who it is in case they do business online also.
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I would be upset too. I hope you can find the correct fabric somewhere else.
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You are not being unreasonable! I would ask for a refund, or ask if you can pick out your own fabric for that particular piece. Tell them if you had been told that a substitution was made, you would not have bought it.
That's just plain evil. :evil: |
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