Buying a Bernina 750
 

Hello,

I am a newbie here.

I went to a Bernina dealer 2 weeks ago and purchased a brand new Bernina 750. I financed it and was told I may have it in 2 weeks, but if my payments are due before I receive the machine, I have to start making the payments regardless. That did not sit well with me but I really like the machine so I went with it. Today, they told me the machine is not in yet but may be available mid March. I was also told that the last year, because of hurricane Sandy, there were people who bought their machines in August but did not receive the machine until December.

Does anyone have experience with buying a new machine? Is this a typical experience? I am very frustrated and unhappy.

Thank you.

With any new machine, and especially a Bernina there can be a waiting period. Supply doesn't meet demand. Iagree you shouldn't have to make payments before the machine is in your hands, though!! I would seriously look into that with the finance company/Bernina before I made a single payment.

Something is not adding up right. This is not a construction loan where they need your money to buy supplies. Why make a payment until the machine is in your hand? I have not bought a Bernina - I have Janome 6600 and a Viking Topaz 20 so have bought expensive machines. Each one I bought the machine was there for me to take. You should look at the contract - don't want to get bad credit over this. Another example of buyer be aware.

You might want to join the yahoo group that discusses late model Berninas ([email protected]). In addition to answering your question, I know they'll be helpful when you actually get your machine.

Even though the last number in the name is 730, they've been talking a lot about the 750 and 780 lately.

Thank you so much for all your advice. It is actually a Bernina credit card financed through GE, and you put the machine on that credit card. I have not received the actual statement yet. I told the sales person that 4 weeks is the maximum I would wait and if the machine is not here by mid March, I will cancel the order and cancel the credit card.

I read on another board that some people who purchased in December were told the 700 series will come in mid March as well. I have a feeling my promised machine will be going to them first. I will check out the Yahoo board. Thanks again.

I purchased the stores' demo 830, but had to wait for them to get their new demo model. My first statement did come before the machine. They
told me that up front and I accepted it. I could have said no deal, but I wanted the machine.

mltquilt

Something is wrong here. You should never have to pay for anything until you receive it. What happens if it dosen't come for months ? If you do finally get it, when does the warranty start...the day of purchase or the day you actually have it in your possession? I have a Bernina and if someone had told me that, I wouldn't have one. Good luck, hope it works out for you.

I totally agree that something is wrong. And I see that another member has a similar experience. I contacted Bernina USA about this, and asked on their Facebook page when they expect the 750s to come in. Wll see what they say. I did ask about the warranty. It will start after I take possession. They actually scheduled me to start the 3 free classes next week. Thanks.

Good luck with the payment thing. That situation would also not work for me...but that's me. When I've bought machines, I took them home immediately. It was the exact machine I test drove so I knew exactly what I was buying. THAT is what works for me.

I think that the 710 was introduced in Nov or Dec with special price and financing. Our local store still hasn't gotten any beyond the demo. The 750 and 780 are not as new and not as hard to get.

If you take the free classes starting next week and don't get your own machine for a couple of months you will have forgotten everything that you were taught. You won't have a 750 at home to practice what you learned on. This dosen't sound like it is in your best interest but that is just my opinion.

England calling. I ordered my bernina 440nq on a Saturday. Received machine on the Monday. I even changed the machine from Saturday morning to dinner time.
Why the delay. The machine should be in stock and ready to buy not a wait. Even my brother machine I ordered from brother themselves and arranged a collection from a shop plus a demo . My only problem was I took my 2 young nephews 6 and 3 who listened very intently to all the instructions. When we got home I cooked a meal while they undid the machine and started sewing with it on the dining table by themselves after listening to the demo. They did manage to break the needle but I was glad of that because it took my brother ages to undo the screw as it was so tight and I live alone.

I have the 750 and yes there is a wait, but it's worth it. Be patient (I had a hard time doing that) it will come. My dealer had the 710 and 780 on display and can't keep them in stock and that was back in December. Even now there is a waiting list. Bernina is distributing them evenly between their dealers, so everyone has a fair shot of getting them in stock and yours may only get 1 or 2 at a time. I would think your dealer would be willing to hold off on giving you classes until you have your machine if you ask them. Most dealers are willing to work with you. As for financing, I can't help you there. I put a down payment on mine so they would hold it for me when it came in.

I was told last week there is currently a three month backlog on the 750. No thank you. There are other brands just as nice without the wait.

Today, I talked with the Bernina dealer. She said Bernina can't keep up with the demand for the 710/750, but it's getting much better now. She also said, they don't want a machine sitting on the shelf for a few months and then sold as a new machine. There might have been an upgrade that won't be on the new machine warehoused at the store, so choose to get the latest machines when they're purchased.

Thank you, everyone for posting. I had a nice surprise today while I went to the dealer to look at their 820 floor model that they said I could buy if I couldn't wait for my 750. 15 minutes into the conversation and UPS showed up with a 750 that my dealer was not expecting! So they said I could take that one! I actually communicated with Bernina USA a few times on email, arguing my point. I wrote on their Facebook page. I called my dealer saying I would cancel if I can't have a machine soon. They in turn hounded Bernina USA too. The funny thing is that they did not promise me or the dealer that they could speed things up (they told me if someone ordered it this week, they would have their machines end of April). But I guess my persistence paid off. They shipped me one! i did not go to class last week. I also recognized it is pointless if I don't have my machine to practice. any way, I am going in on Wednesday for my 1 on 1 class to learn the basics. Then I will take the machine home. They run the mastery series once a month, 3 consecutive Fridays. So I will take the ones in April. Thank you again for all your good advice. I will post again after I make a quilt with it. I am happy!

In your interest to make payments to own
 

[QUOTE=Yammerine;5895315]Hello,

I am a newbie here.
I went to a Bernina dealer 2 weeks ago and purchased a brand new Bernina 750. I financed it and was told I may have it in 2 weeks, but if my payments are due before I receive the machine,
QUOTE]

You are dealing with Bernina, who is one of the finest and highly reputable companies you could possibly deal with. Additionally, it is in your interest to start making payments so you can fully own it free and clear as early as possible. You will also be boosting your FICO credit score with every payment. Since you have selected a very popular newly released model, supply will be tight and a small waiting period is understandable. Before you know it, your brand new Bernina machine will arrive and you will be in sewing heaven! Enjoy.

Skytop - Welcome to the board! This thread is from February. :)