I ordered from them and got the same thing. I could never get anyone who could tell me what was going on and my order came almost 6 weeks to the day. I'm not going to order from them again.
Pam

:cry: I am so sorry it happens to you....
I believe they don't have problems sending to the US....
I evoid myself frustration by ordering only digital projects...and when i really need something badly: using the address of some relative in the US....
I believe you will still get it (one day, when you will really be very old and won't use it anymore).....
Hugs from Mexico