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-   -   Do You Notify Online Company if your Yard Was only 34 inches? (https://www.quiltingboard.com/main-f1/do-you-notify-online-company-if-your-yard-only-34-inches-t155005.html)

Xstitshmom 09-22-2011 05:52 PM

I will be measuring mine too! And definitely let them know!

DottyD 09-23-2011 03:01 AM

I would definitely inform them -- it's not fit for purpose !!!!!
It amazes me how many times fabric is not cut correctly - either short measurement or that it is cut crookedly.

Michellesews 09-23-2011 03:21 AM

ABSOLUELY! Without question. They may have someone working there who thinks a yard is 34". I had a similar problem with fabric strips that were too narrow and the company replaced them. It took some doing but they did the right thing in the end. I would call them AND send an email. Do it right away.
Michelle

tmg 09-23-2011 03:25 AM


Originally Posted by katier825
If I was the manager, I'd want to know. They can't correct the problem if they aren't aware that there is one!

Ditto.

scrappy2 09-23-2011 03:26 AM

I would call them & I would be interested in the outcome.
Good Luck!

Joset 09-23-2011 03:28 AM

i sure would be calling them. you paid for the full yard.

Tinabodina 09-23-2011 03:31 AM

Absolutely let them know. If they do not correct it, let everyone you know including all of us.

brushandthimble 09-23-2011 03:32 AM

please let us know what you get for a response.

QuiltingHaven 09-23-2011 03:37 AM

Yes, definitely let them know and keep us all posted as to how this turns out for you. We do need to know which companies are willing to admit mistakes and step up to fix their error. With the cost of fabric rising daily, we want to get good quality material for a reasonable price and exactly what we order.

Linda1 09-23-2011 03:37 AM

I would definitely let them know. They cheated you out of fabric and the extra $5.00. Hopefully it was not intentional and they will make it right.


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