EQ7- technical advice
 

Hello and merry Christmas everyone!!

I have been a very lucky girl to receive EQ7 for Christmas, but unfortunately it wont install. Now I am kinda techy, love my computers etc but I keep getting the same error message the the Defaul~1.cab file is corrupt :( I cant see how it would be on USB but hey ho. Anyone got any ideas? :(

What software are you running???? It might be your virus protection. You might want to check that option on their website:
http://support.electricquilt.com/All...lling%20Issues

I googled and it looks to me as if this is not easy but rather your operating system software. You may need to get help from Microsoft assuming that is your system's software. Google the error to see if the info online matches what you are experiencing.

Call the EQ people. They are supposed to have good technical support.

googled the error and it doesnt seem to be common :S I am running Windows 7 because I refuse to upgrade and I have disabled all antivirus and firewalls...

Calling might be a bit expensive as I am in the UK :D

You can email their tech support. Maybe they can straighten it out quickly so you can start playing.

Hate to say it, might be your operating system. I'm still running Windows 7 as well (for the same dinosaur reasons you are). I have EQ5 and it was glitchy to re-install on that OS and still is when I use it. Hopefully the folks at EQ are able to help you.

I just talked to technical support Christmas Eve day. Just send them an email.
[email protected]

Well I must say they are a fantastic company! I emailed on Boxing day and they got back to me today with a file to dl the program because the files inside were corrupt. Worked first time! now im happily listening to music and doodling :D It will work well with the die cutter I got for Christmas too.. told you I was a lucky girl lol

So glad to hear it all worked out for you!