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I purchase from them all the time. I love that they have free shipping and always seem to have some kind of coupon for an additional percentage off. I expect to receive a shipment today. I can't wait. I have found the quality to be great! They have a great assortment of Fairy Frost which I love to use.
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Originally Posted by k9dancer
I have ordered from them repeatedly. Excellent service, never been shorted. They have so many good specials, I have to train myself to not look at every one.
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I love Fabric.com and if you spend $35 the shipping is free! They have a lot of wide fabric so you can back your quilts without a seam...really love that!
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Have purchased fabric here many times. Generous with their cuts and very prompt service.
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I have to check them out! One can never have too many options fo purchasing fabric!
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Originally Posted by Raggiemom
I buy from them frequently and have had great service.
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I have bought a couple of times. Very nice quality. I will buy again and I get enough so the shipping is free!
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I use Connecting threads a lot. Probably way more than I should!! My last order was quite large. Because the electronic order form was not working right, I had to place the order over the phone. I ordered 48 different fabrics with various yardages. When my order came, one fabric was only 1 yard, when I had ordered two, one fabric was simply the wrong fabric as the lady had mistyped the product number, and two of the fabrics I just didn't care for as they didn't look in real life like I was expecting.
I called CT and the Customer Service Rep was very nice and professional. She apologized profusely for the mistakes and inconvenience. She told me to keep all the fabric that was wrong or that I didn't like and shipped me a new 2 yard piece of the one I had ordered and had been only one yard. Then she immediately processed a credit on my credit card for all of the products I didn't like, as well as the product they had made a mistake on, even though I kept it all. To me, every company has a bad day now and again, but when there was a mistake, they went way above and beyond the call of duty to make it right for me. I repeatedly offered to return the fabric I didn't like and that was wrong, and she pleasantly told me that it really costs them more to take it back and they would rather I just keep it for the inconvenience they had caused me. How great is that Customer Service?? Out of all the times I have ordered, that was the only time they had made a mistake, and they made it right within a matter of minutes. So I give them an A+ for their fabric and their attention to customer satisfaction. |
Thanks for all the information on Fabric.com. I'll try them based on all the recommendations.
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I too order all the time from fabric.com. There always seems to be a mistake in each order but then I always order lots. And they correct each mistake and let me keep the mistake but it can be disappointing to receive the wrong fabric.
I also buy from connecting thread and marshall drygoods. Both have excellent fabrics at great prices. |
I have bought lots of fabric from them, especially when they were a new company.
A couple of times over the last couple of years; however, I ordered fabric that showed plenty of yardage in stock: 10-20 yards, etc. Once an order is placed and paid for I assume that it is "saved" for me. Not a Fabric.com it seems. Both times I got an email a few days later w/ apologies that the fabric was no available. One time I was in the middle of a quilt for my son and needed an exact fabric, but it was gone. This experience may be particular to me, but I seldom use them anymore. |
The best site I've used so far. Never asked for anything back even when I offered to send it---they just re-placed the item!!
GREAT cust svc and very friendly. thumbup: :thumbup: |
This is truly a wonderful mail order site. The cuts are generous, the shipping fast and the sales are great. I order a lot from them and I have many LQSs nearby.
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I have had great experiences with fabric.com. I first found them through Amazon & have returned several times for designer fabrics at reduced cost.
I just bought a yard this weekend and it usually just takes a couple days without priorty shipping. |
Love Fabric.com and the material looks even better than it does online.
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Love it! Only spend $35 and get free shipping. Never been disappointed with service.
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I also order from them. I love the free shipping and the order always comes in a short time.
My only complaint is that there is so much that I want to buy and I some times go over board on my spending. Last time I decided that I would be good and by the time I totaled up my order I had 80 yards. I have got to stay off of there website for awhile. But it is so tempting. kjym Kathy |
I have used them for at least 6 years...The shipping is very fast...I usually get it in 1 or 2 days from order. (I live in the same state as their warehouse). They give a generous 37/38 inches per yard. I buy a lot of fabric from them and only once was the order not right. I called them and they sent out the right fabric that day and told me to keep the wrong one. They are terrific and recommend them highly!!!!!!!
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I buy from Fabric.com often, and have been very happy with my purchases.
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I am very pleased with fabric.com.
They are very generous with their cuts! |
i buy my muslin by bolt and material from them and love the no shipping for spending 35 dollars . they have always been speedy getting my order out and i have always been pleased with what i got, the only problem i do have is limiting myself to the 35 dollars lol. great site in my book
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Fabric.com gets an A+++++ from me!!!
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This is the main one I order from. I am very well satisfied with fabric, service and amts. No problems as of yet and I have been using them for the past 3 years. Their clearance fabric is good, not the thin cheapy kind.
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Funny you ask, I just received my order about 20 minutes ago from them. Very nice material, and it was quick to get here. Yes the free shipping helps.
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Originally Posted by Matilda
Anyone ever use this website and what is your opinion? Ever been shorted or have you been completely satisfied like they say you will be?
I have never bought fabric on line and am considering it. Thanks I did have one incident where I got the wrong piece of fabric. When I called, they said the original fabric was no longer available and would issue a credit on my account. I asked about returning the "wrong" fabric and they said to keep it. I'm very comfortable buying from their site. In fact, the fabric usually looks prettier in person. Very pleased with fabric.com. |
Originally Posted by niizh
This is my favorite on line shop. Order way too often. They also send you "special" coupons. I particularly like the fact manufacturers are identified. If I can't touch the fabric, know it is good quality since I know the manufacturer.
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theyre great and they have beautiful fabric and i think the pics dont do it justice i bought some purple batik last time i ordered and it was even more stunning in person. im gonna have to order some more of it 1 yard wasnt nearly enough )))).it got here really fast too.
carla |
I've had great service from Fabric.com. Although the packaging might not be as nice as some (not wrapped in tissue or put in a plastic bag inside the box), the prices are hard to beat! I'll definitely use them again.
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I have ordered from Fabric.com for about as long as they have been in business and when they say you can return fabric they don"t argure about it, I have ordered sone fabric, that I wasn't sure of and they took it back, the return label was on them, I order most of my sewing and quilting fabric,because I don't live very close to a good fabric store.
d. swindle |
I do 95% of my fabric shopping on line and Fabric.com is my #1 go to shop by far. I have been using them for too many years to say,LOL and never been disappointed, shorted, etc..... They are the best---
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I've been very happy with everything I have bought on line
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I have just received and order from them. My 3rd or 4th.
Very pleased and will order again. :-) |
I have purchased several times and always satisfied.
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Very happy with fabric.com and free ship.
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I've ordered frequently from Fabric.com. Sales are fantastic AND they send an occasional coupon for extra savings on top of the sale price. Fast, good service, great fabric!
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I love Fabric.com use them a lot never an issue.
Lu |
I love that site great service and fast shipping a plus in my book
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I've purchased from them several times and have always been satisfied.
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I have been buying from them for 10 years.never a problem,twice I didn't like the fab I ordered and they credited my account and told me to donate the fabric.yeah twice in 10 years!!
just today I received a package from them,20 spools of thread and 2 patterns.their thread prices are better than joannes on sale.love those people,best on the web. adele in bellingham wash. |
I got shorted 2 Loralie panels my last order. Called customer service, bam, the panels were on my front porch within 3 days.
Love them. Use their 15% coupons if you can find them. |
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