I have ordered from them several times and am a very satisfied customer. They are very careful to cut generously, and their service is great. They have a very good selection of fabrics, and notions...great company.

http://www.overrainbow.com/

Wish I had that problem...many of my shops give half an inch but others are right on the line...those shops I have to watch carefully as I have been shorted...by at least 1/2 inch...so codos to you and this shop!

I had the same experience with a kit I ordered from Connecting Threads--very generously cut. But I find at JoAnn's they cut very sparingly. I guess "you get what you pay for" is true.

I used to buy my fabrics at Walmart all of the time until they discontinued it. I never had a problem and the craft department ladies were quite friendly and informative.

Laura is a friend of mine and they try to do everything they can for the customer. Wonderful people.

I've ordered from this shop several times, and they are always very good, and personable as well. I would not hesitate to let my friends order from them. (Their prices are always below retail, too!)

Customer service lives on. Nice to hear.

Not my Hancocks. They would give me the extra inch or 2 and if there was a small amount left like 1/4 - 1/2 yd, they'd offer it to me at a reduced charge.

what great customer service, i will have to try that site, and Thank you for sharing

I think it is delightful when you realise that a lot of business people are also in the game to provide a service because they love the craft. A friend of mine was told she had to pay for a major service and part for her overlocker because it was skipping stitches. Her husband was prepared to spend up to $200 to have it fixed. I took it to my LQS as he is a good technician. He found it to be a build - up of lint behind the tension discs and charged $40...