I paid for my subscription in nov. 2009 just got my 1st issue today and a bill was enclosed...I love F & P but had this same problem a few yrs ago and didn't renew for this very reason. Since Nov I have recieved 3 other invoices telling me to pay...I pd on line-does that make a differeance? This is the only magazine I ever have invoicing problems with..any suggestions?

Yea, me too. They kept sending bills and saying " we hope you are enjoying your magazine". I just got my first one Monday. I'm not sure that this is going to be worth the hassle?

call them and have the look it up. McCalls did that to me. billed me for a years worth of mags in the future. they never let you owe them!!! they had two accounts for me some how. so i cancelled and got my money back I'd just sent them

Not a quilting magazine but my GmIL was getting two of the same magazine, sent to the same address to the same name because she paid, they billed and she paid again. It was a hassel to get it cleared up, they said well if she didn't want two magazines why did she pay for two subscriptions. :rolls eyes: because she forgot she had already paid and you sent her a bill!

I hope you get it cleared up!

I would give them a call, they are pretty good about making it right

I paid for two years with them and they started billing me again before the first year was up :roll: I sent them an email and got it cleared up, but at the end of the subscription they shorted me one magazine. I will not subscribe to them again... Ever since they joined up with QNN their services are not the same......

I thought I had read on this board sometime ago that someone stated that F & P out sources their billing & invoicing...so I ignored the other notices to pay but this one came w/ the magazine I recieved today.
Thanks everyone for your responses. I will look up the # and give them a call.

Well, on a related note, I subscribed to Southern Living 2 months ago. I have yet to receive ONE issue. I called today to cancel and the representative told me that it could take 30-60 DAYS to get my paid subscription refunded!!!!!!!!!!!!!

Makes me just want to use the newsttand.

Magazines are the WORST about sending a new bill all the time. You can look at the sticker on the front and see when you are paid up through. They start billing you again if it is less than one year ahead.

The latest thing in the magazine subscription world is automatic renewal if you've used a credit card to charge a subscription. They just keep it coming!

How can they do that without your permission????

Now there is another issue...some third party magazine broker is somehow getting the mailing lists from the magazine publishers and sending out their own renewal notices. Be sure you are getting a legitimate renewal notice from the real publisher, and not from a third party broker.

2 yrs ago I didn't renew any of my mag subs for all the hassles that came w/ them..maybe I should have stuck w/ that thought..but its so nice to get them in the mail and usually at a discount but not worth all the hassles.

I subscribed to F & P over a year ago. It was a promotional type subscription offering a reduced rate and 3 free gifts. I paid and received the magazines but no free gifts. I tried contacting them by phone and e-mail. Couldn't find a phone # and no response to the e-mail. I got my renewal notice in the mail and guess what - I didnt renew - even though I enjoyed the magazine. I'll find magazines in our library.

Sometimes a company gets to big to take care of all these things. Maybe they decided to outsource, but I think this will hurt them.

U chose to purchase a mag. from the Store if it looks to be one that I want, just so I do not have to go through this hassle. It is nice to have it come in the mail, but not worth the hassle for me.

I am in the same boat with you, check cleared the bank in Dec. still no magazine.

If you paid by credit card, look up your statement and get the date they charged your account. Then call them and give them the date you were charged. My husband and I own a magazine and when anyone calls with this problem I immediately look on the date we charged them. Of course, we are not near as large as F&P but this will give them the info they will need to look up the problem with your subscription.

I know that the Hearst Corporation does magazine renewals for tons of magazines...I used to work for them. We would send out renewals every day for all types and styles of mags. The christmas renewals started in June and didn't end until January. If the address is for Boone, Harlan or Redoak Iowa...then the renewals are handled by the Hearst Corporation. I'm not sure if Suncoast in Florida is still in business or not, but they do the same type of business. The division of the Hearst Corp. that handles the renewals is called CDSGlobal and usually they are pretty good about taking care of things. I also know that they will send multiple billings for the same mag. within days of each other. :( Never understood this but it was a job.

Hope that you have good luck on getting this issue resolved.

this is a fact....it is a really different looking billing. On QNL I wasn't going to renew and got this bogus billing say I could pay with 3 payments of $19.95. Were they dumb, but how many people fall for it???

I am letting all my subscriptions go. I already have more planned than I can ever make. They are nice to look through, but not really worth the price these days.

Ditto this.

I go to the library once a week with my hubby and I read them there. Our library gets all of the quilt magazines, at least the ones I read. If there is something I can't live without I photo copy it right there. Bring it home and store in a large binder.

Online or not, I paid by check through the mail, it doesn't make a difference. I love their magazine but I paid my subscription two months ago and have yet to recieve a magazine. I have, however, recieved at least two more bills and a thank you for subscribing with an offer to make it two years for only another $12.

There is too much emphasis on fabric lines. Most of the patterns are fairly simple and repeats from other issues. Occasionally you will find some newer things that all have been done on EQ. Just my opinion!

I had the same problem until I emailed them telling them if I got one more notice that I had to pay, I would cancel my subscription and never subscribe again. A short time later I got a letter of apology telling me they would correct the problem. I haven't heard from them since.

I'mletting mine go too. I used to subscribe to six, cut it down to three, and lately there's nothing new or inspiring in any of them. Let's face it, how many ways can you make the same quilt.

I get my DH a sub to a mag that he really likes. It's monthly, 3 months into the sub I start getting the "it's time to renew" mailings. Every month! What a waste of postage, no wonder subs are getting so expensive. It's almost worth it to buy it at the store to keep he junk mail out if the mailbox.

Cathie_R, I have 10 years worth of magazine subscriptions. I
enjoyed receiving them and would love to make at least one quilt out of each magazine, but, I know, I'll never have enough time to make that many quilts.
I like the free pattern websites and pictures of quilts listed in Clothilde and other quilt magazines.
I hate to throw away the magazines because of the hard earned money spent on them.
Our Library has a good assortment of quilt books. Sew Many Quilts and Not Enough Time!! Eiltcoq.

The thing that annoys me is when Southern Living magazine sends a subscription offer for a year at close to $40.00 and then continues to send in offers for lower amounts. The last offer I received was 13 issues for $9.00 If you wait long enough you could get it for free LOL.

I just renewed their Quilter's Club of America. Could not get it to function on their site with my discounted $39 subscription, so I called them to place the order. Got my confirmation and they had charged me $59. I called them and they said they could not refund the money, but they would add three months to my subscription.....then I went into my account and they now have two subscriptions lasting only 12 months, not 15.,but I now have two subscriptions running simultaneously.
I'm calling again today.....or oops, they don't work on Saturdays or Sundays.
Frustrated in TX.

I just joined their quilters club too, sure hope they don't screw me up LOL

My mom loved receiving magazines and paid all the invoices when they came. The next thing I knew, her house was filled with duplicate issues, magazines she never had time to read, and she didn't know why they kept coming. Sadly, dementia was starting. When I took over her finances, it was startling to realize that over a one-year period, she had paid out over $2,000 in magazine subscriptions and it took me another year to get them stopped.

Same thing happened to me.

If it's on a credit card, I would write a letter to the credit card company challenging the billing. That seems to get the attention of a company long enough for them to fix it!

I have let EVERY subscription I had for quilting and other specialty magazines expire - and now ONLY buy those that I see at the newstand that I want.....

REASON?????

EVERY BLOODY MONTH, the magazines would be on the newstands days or weeks before my THEIR errors is time I could have been spending quilting, or something that I truly want to do in the limited free time I have.

Is it convenient to have magazines delivered? Certainly - but that is not worth the delays etc.that I have had to put up wtih........The "savings" after your initial year are not generally enough to warrant putting up with all of the other stuff.........

[quote=Granna of 5][quote=ToucanSam]Well, on a related note, I subscribed to Southern Living 2 months ago. I have yet to receive ONE issue. I called today to cancel and the representative told me that it could take 30-60 DAYS to get my paid subscription refunded!!!!!!!!!!!!!

Here's a funny one. I started getting Southern Living which I never wanted and never ordered. I wrote, emailed and tried to call, all to no avail. I am still getting So. Liv. and simply donate it to a thrift store. At least someone is getting good use out of it. So far I have received six issues. And NO bill. Go figure.

The same thing happened to me with F&P. I paid for 3 yr's and after 1 yr I started getting renewal notices! I ignored them and I still get my magazine.

One of our local quilting shops lets customers put their old magazines on a "free" table. Anyone that comes in is welcome to take them. Another one (that has a LOVELY retreat center) puts them in the retreat center for the quilters to help themselves from or to use for inspirations. I bought 11 grocery bags of old quilting magazines on a garage sale and have spent many hours going through them. Thrift shops will also take them if you have too many.

They can and will do that because you gave them permission to take it the first time. I had this problem with other magizibes and finally stop them all. Then only sent them checks when I wanted to order them.

I subscribed to Quilters Home because it was supposed to be different & funny. Different it was but not funny. The main man is crude & rude. It took me 4 months & 4 letters to get my money refunded for issues not sent. Of course by then the subscription was almost up. I told members of my quilt guild, so that will be a few $ he won't get.