Golden Threads
 

Has anyone purchased anything from them recently? I placed an order on the 22nd, e-mailed them twice, tried to reach them by phone today and nothing. Supposedly there turn around time is 72 hours.

did you get a confirmation of your order? maybe the order didn't go through.

Are they located where any of storm Sandy hit? That might make a difference.

It looks to me they are located in Utah - what time did you call? You are in New York which is three hours ahead of Utah.

If I remember correctly Golden Threads was bought out by HandiQuilter and they are located in Salt Lake City, UT.

ali

They're in Utah, so shouldn't be affected by Sandy. There is a place on their site to check order status. Does it indicate anything? A lot of sites don't seem to check their email. You might try again with the phone, since it's earlier there than where you are.

They also have a booth at Houston Quilt Festival, so maybe they are short staffed in their offices for the week.

Are you affected by the storm ? Maybe its sitting in a post office some where. Cant get to you.

I ordered a Pantograph from them a few weeks ago and it took 1 1/2 weeks to come. It came from UTAH. I thought that was a long time to wait for that little lightweight package.