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Rubesgirl 03-24-2012 07:56 PM

Hancock's Fabrics ...
 
Has anyone else noticed that the fabrics at their local Hancock's has gone downhill. I was there last week (big sale) and their cottons looked and felt more like homespun than a good quality soft cotton. The finishes on most of them were dull and hard and the weave was not tight. I also notice that their "batiks" were printed instead of dyed through. Is it my imagination or are they not carrying as many good quality fabrics?

LadyElisabeth 03-24-2012 08:09 PM

The Hancocks stores in Western Oregon closed several years ago but at that time I felt the quality was not as good as they had previously carried.

Jan in FL 03-25-2012 12:03 AM

I stopped going to our Hancock's (for fabric) months ago after getting some really poor quality fabric on two occasions. I still buy notions there but won't even consider their fabric.

patricej 03-25-2012 01:04 AM

assessment of quality is often subjective.

i think it's fair to say that the "quality" of nearly all lines of fabric has changed radically in the past few years.

it may be that Hancock's is doing their best to provide the best fabrics their buyers can find within the price ranges they know their customers expect. (that's a guess on my part, but seems a logical possibility.)

Stitchnripper 03-25-2012 04:25 AM

Was just in a Hancock's yesterday and the fabrics seemed okay to me. At least the ones I touched and the remnant I bought. But then again, I quilt for my own pleasure and as long as fabric doesn't disintegrate in my hands, or bleed dye all over the place, then it works for me.

Sylvie45 03-25-2012 04:46 AM

I was in Fabricland last week, checking out their 50% off quilting fabric. I found that they put the price up to $22/M and then took 50% off, also their Steam-a-seam2 (narrow) was priced at $12.99/M and I can buy it at my LQS regular price $7.99.

deedum 03-25-2012 06:03 AM

Our local hancocks is alright, like everything you got to check the quality of the fabric. I have noticed hancocks doesn't seem to have as much items in the store it seems.

TexasSunshine 03-25-2012 12:07 PM

Our local Hancocks last year moved to a new location. Now it is so bright and greatly improved. They added a lot of other items (most of which I am not interested in, but that is OK). The clerks are nice, friendly and helpful. I buy a lot from them and can usually find what I need.

luvTooQuilt 03-25-2012 12:17 PM

Just like everywhere all the shops and box stores are carrying all sorts- the quality, the not so quality, the high price and the low price - so you have the more expensive fabrics all the way down to a more budget conscience type fabric.. its everywhere...

khurtdvm 03-25-2012 06:19 PM

The Hancocks that I used to go to (Champaign, IL) was very good, but the one closest to me now (I'm near St. Louis, MO) is really not so good. I feel bad for the employees, as the store just has a dirty, tired air when you walk in.

KathyKat 03-26-2012 03:53 AM

A Hancock employee told me that since Hancock changed ownership they have no say about what is sold at the shop and they can't even change the quantity ordered. They are frustrated because they had a huge amount of quilters for customers and now can't order the amounts they know they need for them. The inventory is computerized and when the amount of an item get's below the pre-set minimum, that item automatically goes on the order at the pre-set amount. It's very frustrating to the employees at the shop most who are very good at serving us. They have very few blender fabrics and often run out of high demand items that quilters use. Not ever enough batting unless you get in there the day the order comes in. I needed 3yds of 108" wide white muslim for the backing of a quilt awhile ago and I went to the shop 3 wks in a row and they had the same 1.3 yds on the roll. I expressed my frustration to the guy waiting on me and he at first said the same thing I'd been hearing, "it should be in on the next order". When I said it's been 3 wks he checked the inventory in the computer and it was incorrect...it said 8yds and apparently that wasn't low enough to trigger an order to be sent.

As for the quality, they don't carry as much good fabric as before but I still find some there, it's just not often the color or pattern I'm looking for. I find myself looking for trusted brands at my LQS, Hobby Lobby(Northcott) and online shops more and more.

ellenmg 03-26-2012 04:42 AM

Our Hancock's has mostly unimpressive quilt fabric in the last few years. They have a huge fleece section, year-round and glittery "belly-dancer" fabric. Very little clothing construction fabric and cheap furniture.... I only go for the patterns/notion sales....And almost the entire staff are the grumpiest folks on the planet....

LindaMRB 03-26-2012 04:59 AM

There are several Hancock's in my area and I check them out occasionally.
My complaint is the variety and range is so limited. They seem to have less than they used to.
Sometimes the quality is good, but it has never been up to the specialty fabric stores also in the area.
Just depends on what I can afford.
The quilt shops in the area do not carry calicos so I end up going to Hancock's for those.
Batiks and funky fabrics abound but sometimes I don't want that.
What also worries me is everything is ALWAYS on sale. Why? It means they don't have enough buyers/business needs to be drummed up and they might be going away completely!

sewbizgirl 03-26-2012 06:05 AM

I find a mixture of nice quality and poor quality in Hancocks. Same for JoAnn's. I have to inspect and feel any prints I am interested in and often a really cool print goes back on the shelf because it doesn't feel right.

MdmSew'n'Sew 03-26-2012 07:35 AM

I was unhappy when the only Hancock's within reasonable distance (1&1/2 hours away) closed a few years ago. But reading this, I think I would be even more unhappy if I drove all that distance to find the selection and quality had plummeted. It used to be there were plenty of fabric shops, SoFro, House of Fabrics, etc., they have all been swallowed up by JoAnn's, so no competition, no need to make your store stand out as something special in your own way if you're the only store around. :(

Basic greed and gluttony has made healthy competition a thing of the past, so we don't have a lot of choices, just mediocre mega chains - another reason for me to shop my LQS - at least they listen to what we want and work hard to get the best quality fabrics. I'm lucky there are so many LQSs within an hour's drive from home, they each specialize in different fabrics, everything from Daiwabo to Asians to Batiks - they get the bulk of my money, I only hit JoAnn's for rulers, etc. I can't find at the LQSs, and only if I have a coupon. I'll take quality over quantity any time.

fayeberry 03-26-2012 07:38 AM

You do have to check the fabric carefully. I agree there is WAY too much fleece.

margee 03-26-2012 07:48 AM


Originally Posted by Sylvie45 (Post 5088786)
I was in Fabricland last week, checking out their 50% off quilting fabric. I found that they put the price up to $22/M and then took 50% off, also their Steam-a-seam2 (narrow) was priced at $12.99/M and I can buy it at my LQS regular price $7.99.

I've seen this very same thing done at a JoAnnes store in the past yr.

leaha 03-26-2012 08:15 AM

I get my fabric at Handcocks OF PADUCAH, which is nothing like Hancocks the chain stores, there is only ONE Handcocks of Paducah and their fabric is great, high quality!! Any one who comes to the quilt show in Paducah and has shopped at our Paducah, Hancocks of Paducah, will know what I mean, great fabrics great service, and have yet to meet one grump working there! Not related to the chain stores at all!!

mollybluebonnet 03-26-2012 08:32 AM

I agree, the fabric at my local Hancocks has gone way down hill the last couple of years. I used to think Hancocks was better than Hobby Lobby, but now Hobby Lobby is in second place to my local quilt shop. I use the quilt shop whenever I can.

kyquiltlover1942 03-26-2012 09:12 AM

I have not been to a Hancock store in almost 2 years. First the service was horrible, then the fabrics were worse than the service. AND that was a hard thing for them to accomplish.

MacThayer 03-26-2012 09:15 AM

I placed one on line order to Hancocks, based on reputation alone, and was bitterly disappointed. I couldn't return it because it was on sale. The colors bled so badly that the fabric was almost unrecognizable after I washed it in warm water (100 degrees F.) and small amount of vinegar. I don't dare use this in anything permanent because it won't stop bleeding. So now all of it is in my "practice fabric" bin. Pretty expensive practice fabric considering I could pick up loads of cheap stuff at the local thrift shops! I've never bought from them again.

crafty pat 03-26-2012 09:28 AM

I was there last week and bought some good kona solids on sale , however I bought a print to back a quilt I am making for my DGD when I got home I noticed how bad the weave was. The print is so perfect for the top that I will use it anyway, however I will be careful to look closer next time I buy from them.

lfw045 03-26-2012 10:20 AM

I always go to the Tidewater Hancock Fabrics store in Va Beach when I am there....so no I haven't noticed. Here in Lynchburg, there is only a Joann's and most of the time the fabric there is the ugliest stuff I've ever seen. I can only wish there was a Hancock Fabrics up here! I do have the option of 3 LQS here though so that helps.

Jingle 03-26-2012 10:21 AM

I went to a Hancocks years ago and was cheated a lot. I haven't been around any of their stores again. They only get one chance to cheat me. I now have all the fabrics I need to last several life times and don't plan on buying anymore from anyone.

KathyPhillips 03-26-2012 11:20 AM

What pattern is your avatar? It really looks nice. Would love to see a larger one.

glenda5253 03-26-2012 11:37 AM

I haven't been to Hancocks lately but the last couple of times I was, I also was disappointed in the quality of the cottons. It seems to have made a decline about the time our store was remodeled to be more of an all-inclusive "craft store". Was sad to see this happen.

QUILTNMO 03-26-2012 11:55 AM

ihardly go to hannocks anymore in my area the women that work there dont seem helpful

Lavada 03-26-2012 12:08 PM

All our Joann's Hobby Lobby and others here are not the greatest

TexasGurl 03-26-2012 01:00 PM

Most of the Hancocks around here closed years ago, there may be a few still in Houston but the last time I was in one - maybe a year ago ? there wasn't one fabric I even wanted to buy. The store was an awful mess too, no surprise, either ... sad

carolynjo 03-26-2012 01:16 PM

I am fortunate to have 2 Hancock's stores near me--a half hour in either direction. I purchased one piece of fabric last week that is stiff. I have washed it and it is still stiff, but I will use it anyway to finish a quilt that I am making to give away. The design is pretty and it will work out nicely in the design I have planned. I mostly shop at Hancock's as I can't really afford the quilt shops anymore.

purplefiend 03-26-2012 05:47 PM

I bought some nice quilt fabrics at Hancock Fabrics last weekend. They were having the novelty prints on sale, so I got some for the charity quilts I make.
The cheaper fabrics aren't anything I'd bring home, not even for charity quilts; I want them to have good quality fabrics so they last.

QandE2010 03-26-2012 05:51 PM

I have found that the selection and quality of the fabric varies from store to store. You just have to check it out and touch, fondle and pet each piece.

nonnie60 03-26-2012 08:37 PM

I'll take Hancock's any day over Jo Ann's. I agree that now a days you need to check the quality no matter where you go. I think Hancocks gives better customer service. The Hancocks on Lindbergh and Big Bend in St. Louis is pretty good, so khurtdvm you might try that store

BETTY62 03-26-2012 08:39 PM

I agree, the one I did go to has really gone down hill. I find I am shopping on-line more and more.

beatys9 03-26-2012 10:29 PM

I find the Hancocks around here (there are 3) are a really mixed bag. Some nice quality quilt fabrics & some lessor stuff. You have to check and feel carefully. I do find they always seem to have an outstanding selection of fleece - must be a Seattle thing.

Nanamoms 03-27-2012 10:01 AM

[QUOTE=beatys9;509335I do find they always seem to have an outstanding selection of fleece - must be a Seattle thing.[/QUOTE]

Nope, not just a Seattle thing! LOL Our local Hancocks usually has at least 2 large tables of fleece. thin to very thick...and here(MS), it is already 80 plus degree. Also, our store is at least 1/2 full of decorative items like furniture and lamps. They even have a display of "As Seen on TV" items!! Most of the rest is Notions except the quilting notions section is slim and doesn't seem to get restocked as often as other areas. Unfortunately, we only have choices of Hancocks, Hobby Lobby and now Joanne's. Customer service is spotty...some ladies are very knowledgeable and helpful and a couple of others are not so helpful. Most of the sales staff have been with them forever.

girlsfour 03-27-2012 11:33 AM

I work at a HF in Woodbury, MN and would like to comment on a few things but first just to put it out there - I am a huge supporter of the lqs and always purchase something from them when I visit one. I would not hesitate to direct a customer to a few nearby if we don't stock the item that the customer needs.

As far as fabric vs. quality vs. prices I truly feel that Hancock has a superior grade of cotton (overall) for the price. They do also carry two fabric lines that are of lqs quality. I personally do not feel at our store there are too many low quality fabrics.

Batiks - looked at them just today. The batiks that they sell are truly batiks. There are some other fabrics with a "wild-type" print that is stocked in the same area. They do not say "batik" on the end of the bolt and they are printed fabric.

Blender prints - as I too want more blenders, I have seen more come in the past few weeks. It is mostly stocked with the absolutely cottons and their are some M'liss blenders.

Returns - HF has a fabulous return policy. The person who's return was rejectred should call the district manager. HF has changed policies in the past year and really amped up their customer service. There should be no room for complaints as far as customer service is concerned. It's not allowed.

I feel we all shop at where we are most comfortable and for some of us - what we can afford.


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