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Faintly Artistic 06-16-2017 08:30 AM

Hancock's of Paducah questions
 
I have never ordered from Hancock's of Paducah, but they have quite a few sale fabrics right now that I'm interested in. Couple of questions for everyone...
1. How is the shipping speed? I would like to know before ordering just in case I need something in a hurry.
2. How satisfied are you overall? (quality, customer service, shipping costs, etc)
Thanks much!

sewingitalltogether 06-16-2017 08:43 AM

Shipping speed I'd great, the prices per yard can't be beat. Plus I get their sales emails. I order from them a lot.

joe'smom 06-16-2017 08:43 AM

Hancock's is about the most professional vendor around. They do a huge business, and have wonderful sales. I think because they're so huge, they're a bit slower than some of the smaller shops. If I recall correctly, it has taken them about a week to ship an order. I think they have a reasonable flat rate option for shipping. I've never had a problem with a Hancock order, but once I sent an email query about a fabric and got a prompt reply. I would not hesitate to order from them!

Faintly Artistic 06-16-2017 10:07 AM

Thank you. I will try them, but make sure I don't need my fabric "5 minutes ago":)

luvstoquilt 06-16-2017 03:45 PM

I order from them often. It takes about a week to get the order but that is fine with me. They have great customer service and notify you if they don't have the length of fabric you need. Their prices are unbeatable.

Maureen NJ 06-16-2017 03:50 PM

They're a great site to order from. I don't recall any delays in shipping. There sales are great.

Peckish 06-16-2017 04:15 PM

Have ordered from them several times, never a problem, always good quality. In fact, I just ordered from them last week, received my order in 2 days - and that's from Kentucky to Portland, Oregon.

maryb119 06-16-2017 04:53 PM

I have ordered from them and had great service.

Jan in VA 06-16-2017 06:54 PM

Lands, I've been buying from Hancocks Of Paducah for 30 years! Nearly all my Olfa cutting mats, rotary cutters, and blades come from them -- in the 10 pack container, lots of notions, batting, lots of fabric.....I love them! Never had a problem except for one warped mat many years ago, shipped to Texas in the summer heat, and they promptly sent a new one. I learned not to order susceptible-to-heat items during the hot months! Their catalogs are a magazine of goodness!

Jan in VA

dunster 06-16-2017 08:06 PM

I placed an order recently, and there was a problem with how one of the pieces was cut. I notified them via email, heard back promptly, and they shipped me a replacement very quickly. I wouldn't hesitate to order from them again.

lfletcher 06-17-2017 06:21 AM

I have ordered from them in the past and I don't remember the shipping speed (although it must have been ok or I would have remembered), but I do remember they were very generous in their cuts. Good company.

joyce888 06-17-2017 10:42 AM

I'm a big fan of Hancocks of Paducah. Shipping is reasonable and so are prices.

Stashelf 06-17-2017 11:33 AM

they are great Their kits are very generous. I always stop at their store when we go through Paducah. Their shipping is about the same as everyone else.

Jane Quilter 06-17-2017 12:16 PM

kits are generous. fabric quality excellent. shipping prompt.

Chasezzz 06-17-2017 03:50 PM

The source of most of my stash. Great quality, great sales, acceptable shipping time (within a week).

caspharm 06-18-2017 10:18 AM

I agree. I have had good luck with them and they have great sales. I just bought a quilt backing for my quilt club's opportunity quilt at 9.99/yd for 108" fabric.

salederer 06-18-2017 10:19 AM

Hancocks of Paducah is awesome. Ships promptly, fabric is great quality and looks just like their pictures show. I've actually been to the physical store in Paducah. OMG! Unbelievable. I bought some fabric while there, (well more than some!) When I got home I received a catalog with a contrasting fabric that I ordered to complete the quilt I had in mind. Held the fabric up to the catalog. It was exactly as shown! You can not go wrong.

mojo11 06-18-2017 12:35 PM

Awesome company!

luvspaper 06-18-2017 01:25 PM

If you have an online discount code and a catalog....don't enter the catalog number as the prices will revert to whatever was in the catalog (not discounted). I learned the hard way.

Pudge 06-18-2017 02:03 PM

I've bought lots of things from HOP and never been dissatisfied. Shipping about a week from Kentucky to Connecticut.

kydeb 06-18-2017 06:05 PM

Love, love, love Hancock's of Paducah. I've ordered a ton from them as well as purchased in person. Their shipping has always been timely and their customer service is fantastic. It's a family owned business and if there is a problem, it's usually one the family that you talk with when you call. The fabrics they carry is top of the line. I don't hesitate recommending them!

canmitch1971 06-18-2017 07:16 PM

The shipping time for me in Canada was lousy but I do love their fabric

costumegirl 06-18-2017 07:38 PM

They are one of my favourites to buy from! I think they are excellent! Been buying from them for over 25 years and have never had a problem. Shipping cost and time was very reasonable.

JanieH 06-18-2017 07:52 PM

I recently ordered from H of P for the first time and was really pleased with the speed of shipping and the quality of the fabric. I will definitely order fro them in the future!

Bobbielinks 06-19-2017 04:02 AM

Love them. Have ordered several times and never had a problem.

Maureen 06-19-2017 10:31 AM

I order from there all the time. I even went there once. Its awesome. I compare it to COSTCO with just Fabric. Thats how big it is.Shipping is speedy too.

NikkiLu 06-19-2017 10:40 AM

I am 5 hours away from Paducah and I ordered something from them - I think it was a pack of fat quarters or some precuts early one day and received it the very next day. My youngest DD lives in Paducah and used to be a newspaper reporter and she is also a quilter and when her newspaper found out that she knew "something about quilts" they assigned her to cover the quilt show every April. One year she wrote an article about Hancocks of Paducah (not to be confused with the old Hancocks fabric store). She interviewed one of the Hancocks and they said that some women (me included) actually start crying when they enter the store for the first time.

GramMER 06-20-2017 06:13 AM


Originally Posted by Faintly Artistic (Post 7845130)
I have never ordered from Hancock's of Paducah, but they have quite a few sale fabrics right now that I'm interested in. Couple of questions for everyone...
1. How is the shipping speed? I would like to know before ordering just in case I need something in a hurry.
2. How satisfied are you overall? (quality, customer service, shipping costs, etc)
Thanks much!

I like the company in general. Their cloth is good and usually the shipping is quite fast. Only once did I get a panel that had part of the design cut off.

sewbizgirl 06-20-2017 08:13 AM

Ack... because you mentioned a sale at HOP I have been on their site shopping! They have beautiful fabrics...all quilt shop quality and no big box junk. You can't go wrong ordering from them.


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