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-   -   Hancock's of Paducah - WOW (https://www.quiltingboard.com/main-f1/hancocks-paducah-wow-t267318.html)

Maureen 07-09-2015 11:09 AM
I always get good service from them too!

chris_quilts 07-09-2015 04:25 PM
Every time we visit relatives in TN, we stop at Hancock's. Visual overload, not to mention fabric overload, is the only way I can explain it. There are so many fabrics, so many choices, so little time (for me to just ponder all the choices), and sadly so little money. This year I bought Christmas fabrics. Mostly cardinal related fabrics. DH is an enabler so when he began picking out fabric, it was time to leave as we needed $$ to finish the trip home too. Love visiting there but want to go sometime without kids or DH so I can spend all day and maybe buy nothing but leave with inspiration for the fabric stash.

Chris

Knitette 07-10-2015 02:52 AM
The service from Hancocks is outstanding. I buy from them because they have flat shipping rate of $10 per $50 spend. Most other vendors charge $23.95 for a Flat Rate which holds 6-8 yards.

A few months ago I ordered black quilt back fabric (less than 1/2 the price I pay here, including shipping - even Customs if I have pay that too!). When I went to use it some time later, there was a small, but noticeable, flaw approx 18" in. I emailed them a photograph of it and they sent me another piece immediately and told me to keep the other piece.

Another time they sent me the wrong colour of a fabric I had ordered and again, they told me to keep it and refunded the cost of the original item.

I never hesitate to recommend them to all my quilting friends.

madamekelly 07-10-2015 08:28 AM
Originally Posted by AZ Jane (Post 7251867)
I don't understand. I have a lot of that now a days. But if you knew you had an expired gift card, why did you expect them to make it good? That kind of thing sinks smaller shops like a hole in a ship. Perhaps they are large enough to absorb the costs but why should they? I just don't understand.
If honoring gift cards will sink a shop, they should get a new accountant. They are paid cash for those gift cards, so if they honor them, they have still made a profit from the sale. I will not buy gift cards that expire. Making them expire is just a way to make money for nothing. If a gift card expires, the stores hope you will put them away and forget them. I will not do business like that. It amounts to betting my disability will make them a profit, and therefore they are not an honest business. Nuff said.

Lucio 07-10-2015 08:43 AM
Originally Posted by Sewnoma (Post 7251893)
Here in CA, gift cards CANNOT expire. They are like cash - good forever. I think that's a good policy - what "cost" are they absorbing? They were given money for that card in the past; I don't see that they're losing anything.
It is my understanding here in CA that if a gift card is purchased it cannot expire but if it a "freebie" than it can expire.

ukdame 07-10-2015 06:46 PM
So glad they honored it and yes I will never buy another gift card that expires either. I just ordered from Hancocks of Padudcah so it us comforting to read this. I love perusing tbe catalog too. Lovely batiks.

mjhaess 07-17-2015 08:37 AM
Now that is service that will keep you coming back...


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