I went to the website and they have hardly any fabric there! either they are REALLLY small or we need to send them some stash!
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I was at Sauder's last week and the people there are working frantically! Everyone was hopping. Remember - that area was hit hard by the flooding (had to take a detour because of a damaged bridge) and they're probably trying to get caught up. Just looking at the overflow the creeks made me shiver.
Hope this helps - lots of businesses in PA as well as people had lots of cleanup to do. :) |
Originally Posted by cherrio
I went to the website and they have hardly any fabric there! either they are REALLLY small or we need to send them some stash!
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You can check them out on facebook and they have the email address to mail Herb. They claim they are sending out gift cards to a bunch of people who had problems with their orders. I have ordered a couple times when they had sales. Real nice people.
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havent gotten my order yet either but they are behind I know when ordering froom them to be patient. He did apologize in his newsletter for not being happy about the service and they were working on the system but have been happy when have ordered with the quality of their fabrics.
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Originally Posted by hoppa
havent gotten my order yet either but they are behind I know when ordering froom them to be patient. He did apologize in his newsletter for not being happy about the service and they were working on the system but have been happy when have ordered with the quality of their fabrics.
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I've heard enough to know: STAY AWAY" There are plenty of fabric sites with good prices and service. Why invite frustration??? If the owners valued their customers they would hire more employees.
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Looks to me like they saw there was a problem, and have taken steps to correct it...front page now says"orders shipped in 2-5 days and sale orders shipped 3-5 days"....I think they had growing pains...I will give them another chance! Nice fabric, and love their sales!
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Their web site says they ship within 2-3 business days??? Maybe you should call, make sure they haven't lost your order??...
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