Yesterday I ordered some Peter Rabbit designs from a site on the web called "Desinzs.net". They were very helpful with good communication until I paid for them with Paypal. I have not yet received my designs and have had no further communication with them. They will not answer my e-mails. I have contacted Paypal, who says they are a legitimate merchant . Have any of you had such experiences and are you familiar with these merchant? Any suggestions of what else I might do?
Jo Ann |
Maybe their internet is down or something. Is there bad weather where they are located?
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I'm thinking you are talking about download designs? I don't know about the company. Did you remember to check your SPAM email? If they emailed directions to you, it could have stopped in your spam box.
Hope you find them. |
i hate that feeling when you are not sure or not if you have been scammed
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I've never heard of that site. But maybe they are in a different timezone from you. If you just ordered yesterday, I think it's too soon to panic. They could be a small business and off on Sunday. I'd give it a bit more time, especially if they were helpful to you prior to your purchase.
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Some companies don't send emails with the downloads. You download them right from their site :D:D:D
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Download procedures can be confusing at times. I wouldn't panic yet. Just try to contact them again and explain the problem.
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if they are emailing them also make sure your inbox has enough room.
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only yesterday??
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I had the same problem with another merchant, but it turned out that they sent the pattern to the e-mail address on my Pay-Pal account, not the one I gave them.
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