I finall tried this at our JoAnns in Jefferson City - unfortunately its just not true - at least not at this store - I had a 40% Hobby Lobby, 40% JoAnns 40% Michaels plus a michaels for 20% off entire purchase including sales items.

They wouldnt take the 20% but would give me a 15% (why I am not sure) the only 40% they wanted to give me was theirs - they said unless it specifies that fabric or item (the other store has to carry same fabric according to them) Of course they did end up giving me one of them but kept all my coupons!!!

All this was explained to me, when I took my items back the next day because I had bought some red tag items that rang up at the normal price not the 50% off they were on sale for - also they had charged me full price on an end of bolt fabric. When I mentioned that they didnt give me all three coupons they said they should have only honored the one from them - I told them its false advertising (I didnt make any friends that day lol) I returned the piece of regular priced fabric that I felt should have had the 40% off and she wanted to know why - well I said (while picking up one of their flyers off the desk) why would I pay full price today when I can come in on saturday and get 50% off!!! Told her she wouldnt have to do it if she honored the 40% (didnt want to have to go in again for awhile) but she refused.,

When I got home I called a nearby store - 35 miles away - and explained to them what I had - they said they would honor the coupons as stated in their advertisements - we shall see - I may go in tonite since my coupons expire tonite.

I appreciate you letting me vent - has anyone else had this problem before?

I think our local JoAnns does honor competitors' coupons... but I have never taken advantage of that policy.

It seems somehow "icky" that Hancock's could dictate the sales at JoAnns (or vice versa). I know that JoAnns didn't HAVE to say that they would take other stores' coupons; they CHOSE to make that policy... but it still feels somehow wrong to me.

I'm probably strange...

Our JoAnns honors the 40 or 50% off coupons from other stores, but not the 20% off total purchase if it is not their coupon. I've learned to watch closely as things are rung up. If they don't use a coupon, they should return it to you.

Our local Joann's doesn't honor other store's coupons. I get tons of Joann's coupons, but can almost never use them, since stuff is already on sale.

The ones I visit do not honor others either and coupon's are tricky to use. I did start a topic today - Jo-Ann's sent me an email for an online survey and you can sign up for a $50 gift card drawing monthly. Maybe they are starting to take an interest in those that visit their stores.

I had a 10.00 off coupon from another store and they honored it...at first they said no...and I had them get their manager...Yup...they took it.

Our Joann's honors other competitor's coupons, Hancock's, Hobby Lobby, Michael's so long as it has not expired. Business isn't the greatest, better to accept another's coupons than lose an entire sale.

Because I have had problems with JoAnns I use their coupons at other stores and not buy froom them - win win for me

I am use Joannes for their frey check, fusible, rulers...I am beginning to stay away from their fabric...I would rather pay a bit more for LQS fabric...or find a good deal at a consignment shop for a better quality fabric.

Not Joanne's but I was just going over my Hancock's receipt where I had a 15% off total amount. I noticed that I didn't get 15% off the item that I used my 40% coupon on. The register did it automatically and instead of taking the 15% off the total amount, it deducted 15% off "each" item. I know registers are set up to calculate different ways but this seems misleading to me. I'm going to take my receipt back in and ask them why I didn't get the 15% off the 40% coupon item. It was the Senior Citizen discount and did not specify any exemptions...just said 15% off total order. I know it's a little amount but every bit counts in this economy. It might even mean that I can spend MORE with them.

Our joann's will honor the above coupons but only on Items that those stores sell...So they are no good on fabric since those don't sell fabric...mostly craft items...and yarn

Any problems with coupons with Joanns, ask to speak to a manager!

Usually the stores do not apply the "% off total purchase" to items that have already been couponed. Make sure you read the fine print. I just looked at the sales flier and it says "Exclusions apply; cannot be combined with another non-sale discount or coupon; offer cannot be used for previous purchases, special orders or purchase of gift cards. Exlcudes Every Day Deals, Pintastic, irons, steamers, Sidewinder Bobbin Winder, sewing machines, tables, dress forms, sewing furniture." (emphasis mine)

Our Joann does honor other stores coupons. However if its on sale at their store you can't use a coupon. However if you are going to buy fabric with it you can't, since Michaels does not carry yardage.

I'm sorry you ran into all those problems--stupid.

Also you will find in the flyer in the store there is a coupon on the inside of the front page. It is not in the flyer that comes in the mail. So always pick up a flyer at the store even though you get one in the mail

Ours will honor competitors coupons...but only if you don't have any of theirs...they don't double up on them!

I no longer shop JoAnns-- Sign in the door says they will meet competitors prices I get sale papers from J's and Hancock they had the EXACT same fabric/same mfg that I needed-to save 40 miles I went to J's at the check-out they did not honor their sign and looked at me like I was from Mars I left every thing on the counter and let the lady know I would be giving all my business to Hancocks and WalMart Thats 2 J stores out of 4 where the customer service was shabby and the other 2 stores lean towards crafts-hardly any quilting fabrics,And if I see a fab on sale I want from H I can call and ask them to cut it and pay for it and let them know I'll be there in a few days to pick it up.No problem :-)

I think all the stores need to get together and decide on ONE set of rules,instead of this chaos. In my case, some of the cashiers will take my 10% discount card and their store coupon and others will take one or the other. **confused**

One thing that I found out that I wouldn't have expected from Hancocks (not sure about Joanne's as we don't have one here) but most every business gives a 10% military discount. Several of the customers in line expressed the opinion that they should.

I travel 1 1/2 hours to the closest Joanns. I called them one day to find out what time they opened. Before I talked to anyone a recording came on saying they take competators coupons. (That was the other question I had) I have used Hobby Lobby's and Hancocks coupons at Joanns. I get the ones that say 40% off a single cut of fabric or 40% off any one notion. Doesn't say anything about it needing to be the same fabric at both stores. I have never had a problem.

On a similar note, I read on here that Joanns will match online prices. So I went in to ask if they would. While waiting, it is announced on the PA system that they match online prices. So she comes back and tells me I have to ask a manager, who has gone home, if they will do it.??? So I call the manager the next day and she tells me they only match Joanns.com. Talk about misleading, why bother? So I ask when I was in another town and told the same thing, "We only match Joanns.com" Why announce you are doing t, then refuse. All it does Is make angry customers. But I still Get better service at Joanns than at most LQS's around here.

My JoAnn's does honor the other store's coupons with no problems. I cannot use the same coupon with the same code more than once. I take xyz news paper and the coupon has a code 123, I take bbb newspaper and the coupon has a code 123 can't use twice. I objected saying I pay for 2 different newspapers so I can get coupons and they said okay and used both even though they had the same code. I won't get in that fix again and expect it,but thought it was really nice of them that time. They bend over backwards to help you get the most of your coupons at our JoAnn's and our Hancock's. Not so true at Michaels or Hobby Lobby near me. HL will only take their own coupon here.

Yep. All the above, except not with competators coupons. But being charged full price, for fabrics, and even some remnants! They try to make you feel stupid, ans always explain it away in some unsatisfactory mannor.
Now I check receipts as soon as I get in the car, cuz it's too far to drive to go back. but you are correct, they will sooner trake the item back than give you tomorrow's discount on your already cut piece of fabric.
I once left an 18 yard piece of fabric, cuz it turned out the coupon was for the lext day.
The cutting lady had wadded it up so bad, I wasn't even sure it was all there anyway, and when I asked her to re measure she refused. Then I mentioned just cuz it's 50% off shouldn't mean I get 50% of the service, and she asked to see the coupon, and told me it was for tomorrow. That's when I said, oh, ok, you can keep it then.
The next day I drive to a bigger store that had a fancy measure off the bolt thingy. It rolled the measured fabric onto another bolt, so I got to take my 18 yrds home on a bolt, instead of wadded up in a bag.

Joanns does, but I think it's on certain days, like the student and teacher discounts. Make me wanna grab a student or teacher and say "come with me to Joanns"

When I receive my JoAnn's flyer in the mail I make sure I read it very carefully because there are so many exclusions! The manager/franchise owner at our local JoAnn's is very nice to you as long as you are buying but when you try to question something about a sale, return something (even with a receipt), or question something about something advertised she will get sorta short with you. Even some of her employees that I know say that she is not the easiest person to work for.

I've become very frustrated with JoAnn lately.
Coupons are mostly useless because of permanent sale signs.
Remnants do not always ring up current sale price then half,as they are supposed to.
Cash register receipts are too hard to understand.
I always feel I have to watch everything, and still over pay most times.

Our Jo Ann's store will take the coupons from other stores only if it is what they sell, rulers, mats, glue, etc. The cashier said the coupon at the register wouldn't take it, but when she scanned it , it then went through...and she was the manager. She wasn't happy about it either!
I did notice that Michael's coupon will not let you get magazines with their coupons, take your Jo Ann's coupons there, it allows you to use the coupon! it doesn't say " no books or magazines". I wanted to purchase a American Girl doll book for a gift, Michael's wouldn't allow the coupon, it was 21.00, went back later in the week with my Jo Ann's coupon, got it 40% off!

Was the store you called in Columbia? Just curious. I was not aware that this was in their advertisements. Very interesting.

JoAnns will honor other stores coupons as long as they are selling the same thing. I have never had any trouble with this and I have done it both in Tennessee and Indiana

Verna

I use competitor coupons at Joanns frequently...really cant buy anything without a coupon since Joanns seems to jack up their prices to compensate for this arcaine game they insist we all play. The best thing to do is to know what the competitors stock, for instance they don't offer fabric on the bolt, but do offer precuts, you can insist that they take your coupon. They also have a small section of notions, therefore you can use your couopon for notions. They also carry a small selection of batting. I did almost come to blows with a gal who didnt want to honor the cupon for batting and I dug my heels in and demanded that they call the Michaels and aks them...followed by a loud voice in the crowd that insisted that they take the d*mn coupon.
They take Hobby Lobby for anything, you can get those online.
I recently was in a store called Crafts 2000 and saw a pair of fiscars I had been eyeing at Joanns for no less than 10.00 cheaper than at Joanns.
If anyone from Joanns Inc. is listening....we dont want to play your coupon game...just lower the prices. Also....you pay your workers minimum wage, extend their hours or hire more people so that your stores can be staffed properly.
Also....we noticed that you doubled..yes doubled the price of rotary blades...shame shame!
One more peeve...when you buy the end of a bolt the salesperson has to ask you if you want the end for 50% off, you are not allowed to ask for it and if she forgets oh well...this was explained to me by a salesperson...what kind of game is that? Please Joanns Inc. Don't treat us like we are children.

I Love JoAnns...but have to watch them ring it up everytime..there is always a problem..grr.lol

My local Joanns honors competitor coupons but I could see why they didn't want to honor the 20% off entire purchase (that would be pretty cool if they did). I make sure when I use a Hobby Lobby or Michaels coupon, I buy what the other stores sells (ie. Michaels doesn't sell fabric but other crafting items so if you buy a "craft" item, Joanns will honor the coupon). Same with Hobby Lobby but they do sell fabric but you have to watch their coupon - they state what the coupon is for (fabric, craft item, etc.). I'm also fortunate enough to have a Hobby Lobby & Joanns on the same property so I can hit both stores with one stop.

And, I've never had a problem with the "end of bolt" discount. Hobby Lobby doesn't have that offer, which is kinda silly on their part. Don't know what they do with those small pieces because I've never seen a "remnant bin".

No, I don't work at Joanns.....just a lot of learning and experience over the years of dealing with them. I love my local Joanns - they know me by sight (some by name). I have had issues with other local joanns though.

I had an issue with my Joann's recently also....I had 2 coupons and one was 50% off a reg. priced item and one was 40% off. They told me I could use both, so I handed the young girl both. She fiddled with the register a while and then told me my total. OK. I thought it had taken both coupons as she kept them. Well, I got home and she had only put in one. I was pretty chapped, but it was a small amount I purchased. Had it been a large sum, I would have been back in the store. Usually I do not have a problem with the regular cashiers, but I had never seen this one before. Maybe she was new and didn't know how to do it, but she should have called someone over.

Sorry this happened to you. They usually take other store coupons at my Joann's though. But it's the "regular" cashier that does it the best and most honest way.

I have to say that so far, our Joann's in Snellville, GA is awesome. Although I have not tried the competitor coupon thing, I was alerted to the fact that they take them by one of the employees at the cutting table. For the most part, though, I have been supporting my LQS because I wanted to learn more about quilting by taking classes, and to be honest, I truly enjoy our store-so here is a shout out to Patchwork Cottage quilt store in Lawrenceville, GA!

I work in retail and taking the 40% and also the 20% would be a double discount. Employees are not allowed their employee discount on the item they use the 40% coupon on either and we feel that is fair.

this is what I was told as well. YOu cannot use a michaels coupon on fabric, but they will take Hobby Lobby. I did use a Michaels coupon though and received 40%off the Accuquilt Go. My total was $149! They also will not apply coupons to items already on sale.

They should have returned your coupons, they are your property. I take my ipad into the store and they just scan the bar code right off the ipad.

Retailers are being very careful with coupons these days. I've had to figure out Joann's policies over the past few months. First of all, our store does take competitors coupons, and as long as your purchase matches the coupon, they will take it. As far as the overall discount, the coupons usually state that you cannot combine a coupon and this discount. If an item is on sale, usually the overall discount applies. This has been my experience. Since I work retail, I find Joann's to be very generous with their coupons and shop there before I would go to Michael's or AC Moore.

I used to shop for most of my crafting needs at AC Moore, but then they changed their policy and I asked them, what is the motivation for shopping here as opposed to Joann's? I understood that I was only talking to a cashier, and I asked her to pass the message on. I have a teacher discount for most of these stores, and Joann's is, BY FAR, the best deal.

Speak directly to a manager so they can explain what coupons and discounts apply where and how, or, if you think your Joann's is not following their rules, email or call the company.

I personally really dislike JoAnn's coupon policy. I really think they are scamming. I only go there if I really can't find what I need anywhere else and I don't have time to order on line. I am no fabric snob, but if we don't start supporting our LQS's, before too long we won't have them. Even if I only buy notions or fat quarters or take a class, it helps keep them in business. You also get better service. Try getting advice from an employee at JoAnns. Most of them don't even sew.

You need to c all corporate office and discuss/complain about these store not honoring Joann's coupon policy. I am sure that joan's takes competitors coupons. Joann's will take competitors coupons as long as the other store carries that item (does not have to be exact match) eg- Joanns will not honor 40% off Micheals coupons on fabric since Micheals does not carry fabric. Also Joann's policy % off total purchase coupon is not good on items bought using other COUPONS. Also they should will take several different joann's coupons if coupon is from different source. eg- one from flyer, one from newspaper. I know this to be true since I mostly shop at the Joann's in Hudson, Ohio that is attached to the corporate headquarters.

They cannot keep your other coupons especially if you can't use them they have to give them back. I would go back and talk to the manager and tell them other joann's take the coupons why not you. That is false advertising and you should call the head office.I hate when I have a coupon then go in the store and things are on sale for least then the coupon and now you can't use it before you could, what a waste of time and paper....