I appreciate all the help. This is the first time to take tops to a pro and w/o your input it may have been the last. Since she doesn't 'do' voicemail it is very difficult to catch her. Of course, didn't know all this when I started with her. Now I have been reassured there are good quilters I can depend on. Thanks for all the reassurances.
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Originally Posted by tooMuchFabric
I agree, it's not fun to have a pile of customer quilts backed up. If she hads so many she can't deliver, she ought to turn away quilts for a while til she catches up.
Get your quilt top back if she cannot give you satisfaction pretty quick. . |
Originally Posted by hobo2000
A friend of mine is a LA'r and she says she never has more than 5 in her home at a time due to insurance regs. She one has 14 piled up and a wee little mouse got in and nibbled a hole threw a clients quilt and the insurance had to cover it. She said never again.Now she hangs them on quilted hangers from the ceiling. I didn't know the was Quilters Insurance. New to me.
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Originally Posted by Justquilting
This happened to me. It took 6 months to get it back.
By all means ask how much longer & if you don't want to wait...I'll call around. She should have told you how long she was backed up when you dropped it off. I have had good luck with LA I use around here. She always lets me know when the quilt will be finished and does not disappoint. I think keeping a quilt 3 to 6 months is unreasonable. |
I sent 2 quilts on April 28th to a person who advertised on this forum who lives in another state. I have yet to see my quilts - one excuse after another. She never told me she had a "wait list" - and I paid up front (stupid me). Last I heard from her she said she'd quilt the 2nd one last Monday - here it is a week later and no word from her. She said she'd give me a discount on my next order - I don't think she'll be getting my business again. Also, found a local quilter and she had 2 quilts back to me in 2 1/2 weeks and they look beautiful.
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Originally Posted by cyd
In May I took 2 tops to an established machine quilter. These have not even been started. Is there a 'usual' amount of time to expect these to be done? Would it be wrong of me to get them back so I can find a new quilter?
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Have you followed up with the quilter? If not, please do so - it should help.
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i have worked with many long arm quilters and many have you sign a contract and if not you are at least quoted a price and a turnaround time...i woud get them back and find someone else
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One of the quilt shops I have used here plainly states that they have a 2 month turnaround for long arm quilting. What I got though was well worth the wait. They now have another machine so turnaround is quicker.
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That's not right. Have you contacted her? I took a top into my machine quilter on 8/19, explained to here I needed it back no later than the 28th since I was not able to quilt it like I wanted and had torn it out several times and she told me she would put me in front of the rest and called me on Saturday the 21st and I picked it up. She was backed up for 3 months, but in a special "emergency" she worked very well. I gave here another top and asked if I could have it by 12/1/10. I would contact her and ask if there is a problem. :thumbdown:
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