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Cagey 09-15-2011 05:58 AM

I'm mailing a baby quilt and table runner to my SIL in Maryland.
I know I need to insure both items but not sure what value to reasonably put on them. (lots of pain and agony making the table runner!) It is better to mail quilts UPS or US mail?
How do you pack your quilts for mailing?

MTS 09-15-2011 06:02 AM

Doesn't matter.
Should they get lost or damaged, unless you have a certified appraisal for insurance purposes, the most - the MOST - you'll maybe get back is the cost of supplies.

The post office considers a quilt something you get at Kmart for $20. They're not in the least interested in your skill or the time you spent creating it.

Sorry, but that's the reality.

Send it USPS Priority w/ DelConf.
That's how I always send my gifts and packages - within the US, and also to Canada and international destinations.

You can send if Signature Confirmation if you want someone to sign for it but it still won't matter if the package is lost.

Same, btw, for UPS and FedEx.
They won't even insure the artwork.
Most of the well-known teachers/quilters - who ship their item all over the place to guilds/shows - have separate insurance policies to cover the items should anything go wrong.

merry 09-15-2011 06:08 AM

Loosely wrapped the quilts in bubble wrap to protect from rain, etc. Mailed in box well taped. Insured for what it would cost to purchase a replacement. Sent by U.S. mail. Friends told me they were delivered to door by mailmen. Have mailed 4 quilts this way without any problems.

Hinterland 09-15-2011 06:08 AM

I would use a shipping service that lets you track the package. Make sure you get the tracking number and use it! In my opinion, the Postal Service's delivery confirmation is not as useful as UPS's or FedEx's tracking.

As far as insurance goes, without an appraisal it will be hard to prove how much your quilt is worth. You might try figuring out how much the material costs were, and something for your labor. If you have receipts, keep them until the quilt arrives at its destination.

Use a sturdy box for shipping. Label the quilts with your name, address, and phone number, and wrap the quilts in a clear plastic bag. Write the shipping information on a card and attach that to the plastic bag - that way if the outside label is damaged, the information is still with the quilt. Make sure the carton is securely taped so it won't pop open.

If you want more info, Maria Elkin's website lostquilt.com has a section on shipping - it's very helpful!

Janet

CoriAmD 09-15-2011 06:36 AM

I put mine in a plastic bag inside the box and tape well. I use USPS - insured (for the amount I am charging the person if they have commissioned it), otherwise, what I think it's worth, priority mail with delivery confrimation. Have never had a problem.

MissSandra 09-15-2011 06:46 AM

I ship frequently to the west coast, and I use usps with delivery confirmation, some times I insure but most of the time not, I have never had an issue.

Sophie2 09-15-2011 06:48 AM

I prefer to us FedEx. I feel less people handle the package, therefore, less chance of getting lost. Like CoriAmD stated, I insure for the amount I am commissioned to do the quilt for. The USPS told me I could insure it for the amount I would sell it for.

ckcowl 09-15-2011 07:00 AM

i ship quilts all across the country on a regular basis- i always send them through the post office- i use priority flat rate boxes when they will fit- when they wont fit i have to use a different box- but i still send priority- with delivery confirmation. I ensure them- if it is over $200 the delivery confirmation is included/no extra charge.
the one time i did not follow this plan the package took 4 months to arrive at it's destination- as long as i've been doing them this way they arrive within 3 days (4 or 5 if a weekend is involved)
i had one package (in over 10 years of sending through the mail) that was damaged in transit- and the quilt was damaged- when i filled out the claim i received the $200 i had it insured for.

Lori S 09-15-2011 07:08 AM

One tip I was told at the post office is to make sure to but inside the package a ship to address as well as a return address. They said often if a package is lost and the outside address is no longer legible they open the package to see if there is a clue to where it belongs.
They went on to say that many of the packages that end up in their "lost" bin would be able to be delivered if only a shipping label was on the inside as well as the outside.

RkayD 09-15-2011 07:10 AM

I ship mine in those plastic space bags. While the seals on those things don't hold up long term they do work beautifully for shipping. Can't help on insuring..But I most definitely would get a delivery confirmation.

pnptrapp 09-15-2011 07:12 AM

It's funny this topic came up. I was just talking to my local postmaster about this. Keep your reciepts, and find other comparable items online that have a similar price, print them out and keep them on hand just in case. If you can prove that other items out there are valued the same then they'll give you your money. As far as quilts you sell if you keep a cancelled check, or verification of payment then that will suffice as well.

leiladylei54 09-15-2011 07:18 AM

Horror story about using FedEx....when our daughter got married, her new father-in-law lovingly handmade a small grandfather type clock for their fireplace mantle out of rare Hawaiian wood. He built a special crate to house the clock during transit, keep it upright, and insured it and all that. When the said "crate" arrived....no clock, just a piece of board that had the name and address on it. Tracking did no good as the tracking was tracking that piece of address board and not the whole crate.

jillaine 09-15-2011 07:51 AM

Well, I *was* going to say that I preferred FedEx, but after that last horror story posted from Hawaii... yikes!

donnajean 09-15-2011 11:24 AM

This did not work at my local post office. A while back, I mailed a small quilt with insurance via USPS. They would not pay anything for the lost quilt as I could not "prove with receipts" what I paid for the quilt. They only thing they would give me was reimbursement for shipping & insurance.

I had the correspondence from the person who purchased the quilt, but USPS would not reimburse the cost she had paid.


Originally Posted by pnptrapp
It's funny this topic came up. I was just talking to my local postmaster about this. Keep your reciepts, and find other comparable items online that have a similar price, print them out and keep them on hand just in case. If you can prove that other items out there are valued the same then they'll give you your money. As far as quilts you sell if you keep a cancelled check, or verification of payment then that will suffice as well.


MTS 09-15-2011 11:41 AM

I think the difference is that if you made it for sale or bought it on eBay, you have an invoice and payment (paypal/check) showing what you paid - which becomes the official value.

When you make it as a gift and send it out, there's nothing except the fabric receipts.

Even thought it can be two exact items, the PO will treat them differently.

So to even have a slight chance you'd have to pay for insurance you probably won't be able to collect on.

:roll:

mhansen6 09-15-2011 11:48 AM

I always use UPS. I ship things to my daughter in NY all the time and have never had a problem. I love being able to track my shipments online.

LoriEl 09-15-2011 12:24 PM

I always suggest signature confirmation if there is not anyone home when the mail comes. A delivery confirmation package can just be left at the door or worse, I've seen packages hanging on mailboxes at the road. If someone has to sign for it, it can't be left outside "all alone".

sarahconner 09-15-2011 03:41 PM

I would send it USPS Priority with delivery confirmation

leiladylei54 09-15-2011 10:11 PM

Yes, FedEx....that horror story was sure a deterrent to not use them....at least for me. I've sent things either by Postal Service or UPS and have never had trouble.

crafty_linda_b 09-15-2011 10:15 PM

My post master told me to NEVER put the word quilt anywhere on the outside of the package!! If you are mailing it out of the country. Just put craft supplies on it. He & his wife are both quilters...good luck...crafty_linda_b

MacThayer 09-15-2011 11:14 PM

I agree that you should never put on the outside of the box that there is something of value inside, like a quilt. It's a signal to thieves to help themselves, and in this economy, sorry to say, more things are disappearing not just from the mail, but from bags at the airport, hotel rooms, and public places. As the economy worsens, this will only get worse. Also, attach to the quilt both your name and address, and the name and address you are sending it to, and I mean attach. Don't just toss a paper in the bag. Pin it to the quilt in a couple of places. Also sew your name, date of quilt, whatever identifying information you usually put on a quilt -- and sew it into the quilt in such a way that it would damage the quilt to remove it. Sorry, I guess I spent too much time in the big city. But that will make people think twice, especially if the plan was to re-sell it.

I use a UPS box as my mailing address, so I am good friends with the people at UPS. I am always trying to make sure I know how to get things safely where I need them to go. They tell me that the number one way to ensure that something gets to its destination is to take it to the UPS store, and let them pack and label it. When them pack it, they are invested in making sure it is done correctly, and will arrive in one piece (I've sent many delicate items, and they've all arrived in pristine condition this way.) They are also invested in just plain seeing that they arrive, since they were responsible for doing the shipping labels. And of course, insure it, for the proper value. I have been told that the loss rate on packages packed by UPS personnel is less than 1/4 of 1%, and if they packed it, there is no quarrel over paying the full amount of the insurance. Of course, insist on a tracking number, and then, for heaven's sake, track it! If it's starting in Las Vegas, and headed for New York, and somehow ends up in Portland, Oregon, you'll see that on the tracking. That's when you get on the phone and find out what the heck is going on. Don't wait until it's lost! Personally, I've never had that problem, but apparently it does happen on occasion. Something gets put on the wrong truck, etc. So stay on top of it until it arrives. Quilts are just too important; they have too much time, money and heart invested in them to do less. Personally, I've sent lots of things this way, especially sensitive materials for my husband's business, when it had to be somewhere by a certain date or it was a disaster, and I've never had a problem when I've let them pack it. Cost's a little more, yes, but worth the peace of mind, at least to me.

sewtnanny 09-16-2011 02:58 AM


Originally Posted by crafty_linda_b
My post master told me to NEVER put the word quilt anywhere on the outside of the package!! If you are mailing it out of the country. Just put craft supplies on it. He & his wife are both quilters...good luck...crafty_linda_b

I agree with this 100%. MY postmaster said the same thing-someone along the way may want it. I recently bought a subscription to a quilting magazine, and only received half of the mags... no one is perfect. Be careful mailing, and best wishes! :?

Boxer mom 09-16-2011 03:25 AM

I would go UPS, I mailed 2 quilts to a friend and insured them for $300 and when they didn't arrive on the day it said I started to panic. It showed up 2 days later. If you do go postal get it insured, signed for and pay for any tracking. I will always go UPS now to mail my quilts.

babygirl8 09-16-2011 03:36 AM

Please make sure you have something attached to the quilt and table runner to tell the usps where the items are going to, and where they came from. A piece of paper will do, if the box gets torn open and contents fall out, they know where it is going and will get it there. USPS, del. confirmation, it will be fine...

gimnich 09-16-2011 05:15 AM

Be sure the recipient has to sign for the package. I lost 2 quilts because the delivery confirmation only shows it was delivered to that address. The package was left at the mailbox but they did not ever see it.

Auntie 09-16-2011 05:29 AM

When I mailed a quilt to my aunt in FL I sent it USPS and had it delivered to only the addressee. She wasn't home so had to pick it up at the PO. I was able to track it daily.

ketsia 09-16-2011 05:42 AM

Another consideration when purchasing insurance... Once you insure the package from the shipper, you have purchased an advertisement of its value to anyone with an evil intent. Some of the quilts I mail are for family and while valuable to me, cannot be proved. I just mail via USPS with delivery confirmation. If it is a special quilt and it has been appraised, I have it insured with a rider on my homeowners policy. It is very inexpensive. Then I ship it without insurance from the shipper, usually FedEx.
I am sure that there are horror storied from every shipper, but I have heard far more about UPS than about FedEX.

Iamquilter 09-16-2011 05:58 AM

I have shipped many baby quilts over the years and never had a problem, but never put on the outside that there is a quilt inside. Most of mine were shipped by UPS and they are already insured for I think $150.00.

amandasgramma 09-16-2011 06:03 AM

I have sent no less than 20 quilts by the USPS.....with NO problems.
I wrap the quilts in plastic bags --- it's only temporary, but prevents them getting dirty and wet should anything happen. Target sells HUGE zip lock bags for about $1.00 each (in pkg of 5). I use those for customer quilts.

I use the Priority mail boxes -- the flat rate boxes. I've been able to squeeze in finished queen size quilts for about $16.00 per shipment. Be careful, apparently some POs won't allow you to pack till they bulge. However, I just received one yesterday that was taped and bulged to the point of ridiculous, but the PO delivered it!

I've insured for the cost of the fabric and the cost of the quilting -- however, I've never had to file a claim -- so don't know what the PO says. I'll ask next time I'm there, for future reference.

Rose Bagwell 09-16-2011 06:08 AM

I use to insure mine all the time, til someone told me not to, because the P.O. will not pay you what it is actually worth. I inquired and you have to have a receipt for the material, thread and how will you certify the actual worth. I have been mailing them w/out ins. for the past 10 years, just ask the person to let me know when they get there and to this day, I have not lost a one.

hoppa 09-16-2011 06:15 AM

cantcollect from the post office on their insurance but would ship with tracking

lauriequilts 09-16-2011 06:23 AM

I always use USPS and insure for what the quilt was sold for or would cost to replace ( including labor ). I always ship customer quilts this way. I never had a damaged or missing quilt in 8 years.

jad1044 09-16-2011 07:06 AM

I've used both UPS and the post office - no problem; just pack in a box and send - that is all I've done - and it gets there (here in the U.S.) within 3 days unless you request sooner shipping, but I've found the extra you pay for to get it there sooner, the package usually does not get there sooner and you've spent a lot of extra cash for nothing!

auniqueview 09-16-2011 07:22 AM

If it is valuable, send it with signature required. I have little faith in the post office, and prefer to send items of value UPS, but they have developed a nasty habit of just dropping stuff off on the front porch.

I will hopefully be sending a quilt out before Christmas. I will require a signature, and will insure it for what I think it is worth. They try a little harder not to lose things they may have to pay for.

Phyllis42 09-16-2011 08:15 AM

As a retired postal employee, ship USPS plus all of the above. I usually take a picture to help with proving insurance.

callie 09-16-2011 09:09 AM

I definitely WOULD NOT use US postal service. They won't stand behind it..... and if they deliver to a different address, even if it is their fault (this happened to my friend) - the US postal service said too bad, we delivered it and got a signature. Wasn't their fault they delivered to the wrong neighborhood - which was an industrial area that didn't even have the same street name or address...

EagarBeez 09-16-2011 09:09 AM

the last quilt I sent, I was sending to my niece who happens to live on the 2nd floor of this building. I said I want to insure it. They said they could not, unless I could prove how much was in there. I said how do you insure work you put into it?? They would only insure how much you spent to make it..meaning reciepts for fabric, batting, thread. I sent it and had my niece go to the post office and sign for it, to make sure she got it.

Halo 09-16-2011 09:16 AM

I've had trouble with both USPS & UPS. Got better service from the USPS. Had sent a baby quilt to my niece & when she came to visit 3 months later, I ask her if she liked the quilt. She said what quilt? This was 21 years ago before all this tec stuff of tracking & all. So we both went to the USPS & talked to them about it. Believe it or not, the lady remembered me mailing it. Any way, they did find the quilt a week later in the dead letter office in Seattle WA. It was addressed to Idaho. Anyway, she finally got it. With the UPS, we shipped a hope chest that my DH made for his DD. We were going to visit her & sent it ahead of us & was there when it arrived. Had it insured & all. Anyway, It had been dropped more than once & the lid was broken off plus the bottom was split. We turned it in & they sent a rep out to check it because of the insurance on it. All they did was to offer to send it back to where it had been shipped at no charged. They even took pictures of it. Have never used UPS since.

sahm4605 09-16-2011 09:25 AM

as everyone has said you really can't get the money back for more than materials and that is pushing it. I would definitely wrap in a plastic bag of some sort and then tape the box up so well that if it should get wet the box wont get damaged and definitely use a sig. to deliver. but that is depending on where the package is being sent. my neighborhood might not be a problem to have a package sit out for an afternoon but there are some that as soon as the mail person is gone so is the package.

Learner747 09-16-2011 10:49 AM

When it comes to insurance, the Postal Service only pays for the parts not the labor. So be sure to keep all receipts. (I am retired postal clerk.)


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