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Martelli Rotary Cutter - Another case of GOOD customer service
I purchased a Martelli Rotary Cutter two weeks ago. I love this rotary cutter, it is awesome. However the little spring that controls the blade cover broke. I called the company, explained what happened to my new cutter and the are sending a new one to me ASAP. Hooray for them:thumbup:
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Good to hear-I love their cutter-and what great customer service
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We use Martelli cutters for all our store (and other) cutting. We love them and the blades last forever. They're also a lot easier to control and make accurate cuts, and they aren't as hard on your wrists.
Having said all of that, the one weak point on the Martelli cutters is the little spring, which easily comes off. On our cutters, after the first one gave me fits, I took a needlenosed pliers and tightened up the spring around where it mounts. Even after you do that, you want to make sure that you don't "snap" the cover closed, rather you want to carefully open and close it each time. Doing this, it won't have a tendancy to break or come off. |
Originally Posted by QKO
(Post 4736069)
We use Martelli cutters for all our store (and other) cutting. We love them and the blades last forever. They're also a lot easier to control and make accurate cuts, and they aren't as hard on your wrists.
Having said all of that, the one weak point on the Martelli cutters is the little spring, which easily comes off. On our cutters, after the first one gave me fits, I took a needlenosed pliers and tightened up the spring around where it mounts. Even after you do that, you want to make sure that you don't "snap" the cover closed, rather you want to carefully open and close it each time. Doing this, it won't have a tendancy to break or come off. |
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