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Call Joann's back and ask if they have a topstitch needle for your machine. A topstitch needle is about the same as a metallic needle.
What machine are you using? On my Brother and Futura machines...I set the metallic cone in a cup behind the machine...and run the thread straight up to the thread guide. If your machine has a spiral guide anywhere...just go straight through, don't spiral. If you are using a spool...the thread needs to feed straight off the side of the spool, not over the top. Quote:
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I've never used metallic thread in my quilts but after using them while doing counted cross stitch whenever I hear the word "metallic thread" I run screaming for the hills ;)
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It is probably the needle you are using. The ones for metallic thread have rounded edges in the eye so it doesn't shred the thread
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We are told that when doing machine embroidery with metallic thread, to have the thread on a thread stand behind the machine. That way it has time to relax a little before it gets to the machine. You might try that and hopefully it will help. Also use a metallic needle or one with a large eye.
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I watched a video that showed how to use the metillic threads. Use a top stitch needle with tension turned to 0 -1. I have use this method without any shredding of thread. Works like a charm. I think the video was at Superior Threads.
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