All the JoAnn's around me have cash registers that catch those kind of things. So I would say that it was allowed, or it would have been caught.

I had that happen a while back at JF. My bill was well over $100, she took the coupons off my phone, I had a couple of gift cards with some money left on them, not much. She told me I owed her $20 some dollars, I almost fell over. I asked her if she was sure that was right. She assured me it was, as Cashes Mom said, if its not right the register will tell them.

I too know Catholic guilt but I agree that the Register should have caught it. I got my oliso iron that way and felt smart

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Just for the record I think it's nice that you care- no matter if you go back or not. :)
If I ever lose my purse I want you to be the one who finds it!!!

I've had various versions of that happen to me and if I've already checked out, I don't worry about it. However, if it is a mom and pop store, I go back to the store and insist that they make a correction.

It can vary. Sometimes the extra discount is on everything, other times it is for sale and regular priced items only and you can't "double dip" on an item covered by a coupon. Like others have said, it's all programed into the registers. At the store I usually shop, the clerks will scan every coupon you have"just in case".

I have read all of the "guilt" responses but not one mentioned the fact that a senior discount was used fraudulently and that was the first thing that popped into my mind when I started reading. Just saying.

I don't think that was fraudulent use. When we go to Culver's, they are happy to give my whole family the senior discount if we old folks are there. Fraudulent use would be to try to use the discount if you are alone and not old enough. Best thought would be to ask.

That's a good one to have! I've cut a billion I Spy squares with mine.

:D That's hilarious!

Those who are saying the cash register processes the Coupons, not the individual cashiers, are correct. This is all programmed into their system, cashiers do not make any decisions about what gets discounted and what does not. There are so many limitations and policies related to discounts, coupons and honoring other stores' coupons etc it would not be possible for a cashier to keep it all straight-they don't get paid enough to bear that burden!!!!

I agree. Unless the amount is significant (either in my favor or the store's favor) or if I am absolutely certain of an error, I let it pass. Mistakes are made. That is life.

the cash register would have corrected it trust me

Former Catholic school principal so, wow, do I know about Catholic guilt! It works really well when a student doesn't do the right thing.....much better than when I was a public school principal!

I'm excited to read about the senior discount day at JAF. When do you know they're coming? As a member of the American Sewing Guild I get 10% off my total purchase, including sale items and coupon items. I think that the senior discount works the same way.

Enjoy your new purchase!

But, you have to point out which coupons to use, sometimes.

I had a coupon that said 40% off on all regular and SALE items and the cashier didn't use it. When I pointed out that it said Sale items, she was surprised and said I'd gotten a really good coupon and rang it through. So, keep an eye on what coupons are being scanned for your purchases.

Red, I would have done the same as you...called and spoken to them. Glad it all worked out and you can enjoy your die, now.

Watson

I agree she had to have clicked a coupon or the register wouldn't have picked it up. If this had happened at a local quilt shop, I would say a mistake is possible, but not with Joanne's system.

Guilty .....infers that YOU did something wrong...tell us again..what that was? Cashier rang up the sale....scanned the coupons, accepted your payment. Done.
sandy