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I scheduled a class one time at a local quilt shop. When I went to the class (which is 15+ miles away) I was told that not enough people had signed up and the class was cancelled. No one called to tell any of those who had scheduled that there would be no class. I have never signed up again and most likely will not sign up in the future. Waste of gas money if nothing else.
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Originally Posted by Summer Spice
$3.58 a gallon gas would make me want to vent to....
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I bet she is the type of person to be the first to B*&CH if she is not given the attention she think she deserves too.
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It would make me want to vent with the gals here too; after loading up everything in the vehicle, gas, time waiting-the older I get the more valuable every minute is to me. How COULD she forget is what I would be asking. This is her business, for Lord's sake! I hope you have other alternatives as far as future classes go.
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Originally Posted by RkayD
Customer service seems to becoming a thing of the past here lately. People have no honor and pride in what they do...and I'm running into it across the board. Its very discouraging at times.
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Stuff happens.
It was a disappointing thing that your instructor goofed up. You can always try to be "compensated" for your time by asking for another class or getting a refund. However, if that's the worst thing that has happened to you recently, life is still good. |
Originally Posted by RkayD
Customer service seems to becoming a thing of the past here lately. People have no honor and pride in what they do...and I'm running into it across the board. Its very discouraging at times.
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Is wondering why didn't she write it down when she made the class....then she wouldn't had forgotten, maybe being late to her shop has happen more than one time, and maybe thats why her business is going down road...
Things that make you go hmmmmmm! |
Originally Posted by lalaland
Ok, you gave it a second chance, which was very generous of you considering your first experience. I would have led a revolt half way through the first class.
Since she's trying to do these classes herself, and had no one watching her shop during the first class, she's probably trying to keep her head above water by fulfilling the roll of shop keeper and teacher at the same time, but taking your money and giving you partial time and hit and miss instruction is a crime!! I'd ask for my money back. I'd tell her I had the time for when the class was originally scheduled and I was there, unfortunately I'm unable to make your rescheduled class time so please refund my money. If she refuses and you end up taking the rescheduled class and you get the same partial time and hit and miss instruction, I would be noisy about it during the class and I bet others would be as well. |
Originally Posted by sunrise450
I so agree and so embarrasing. I even forget names. I will be introducing or even speaking to someone (family included) and when I get to the name, I draw a blank.
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I can't say I wouldn't be uspet, but I also would be understanding. I've done something similar myself and I'm a very reliable, responsible person. But being human, these things will happen once in a while. But when they do, they have to be made as right as we can make them. I hope she at least offered a way to compensate those of you who showed up in some way. That's not only kind and decent, it makes good business sense.
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Originally Posted by BellaBoo
It's downright stupid how so many adults think saying Oh, my bad in place of an apology will make things right. Most don't feel ashamed about being thoughtless. It's just oh whatever, giggle giggle. DH said the phrase my bad was used to excuse such stupid mistakes at work, the last intern was fired on the spot by saying it and shrugging his shoulders, like so what, to the wrong man in charge. LOL.
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Originally Posted by cabinfever
Originally Posted by BellaBoo
It's downright stupid how so many adults think saying Oh, my bad in place of an apology will make things right. Most don't feel ashamed about being thoughtless. It's just oh whatever, giggle giggle. DH said the phrase my bad was used to excuse such stupid mistakes at work, the last intern was fired on the spot by saying it and shrugging his shoulders, like so what, to the wrong man in charge. LOL.
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Originally Posted by linda701
The instructor scheduled the class and time so I just went when she scheduled it for . When I went the first time, she was late,never had anyone to cover the shop but her and the phone kept ringing, customer coming in so I never got much instruction . Then she could not understand why we never got anything done. Imagine that so I dont know if I want to go back. She never refunded me any money.
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I dont understand how you could "forget" a class.
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This would be upset me as well. Hopefully she will offer some form of restitution.
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Did you already pay for the class? If so, get your money back. There's no reason for being that insensitive to other people. You have a right to vent. I would make sure that I never signed up for another class with her, and I would let her know why. If you want to take a class, I would look around for another quilt shop. If there's not another one close by, there are tons of tutorials on the 'net and there's plenty of quilters who have never had a lesson and still do fabulous work.
Gas here is $4.15 as of yesterday. |
Every one should get a free class......no excuse for that.
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Oh that is so un-professional! You have every right to vent.
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Originally Posted by Summer Spice
$3.58 a gallon gas would make me want to vent to....
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he, he. yep, i had a class for oil painting that the instructor didn't show up for. he'd had an argument with the Center when the classes were held, so he just didn't show up. all the students did!!!
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That's too bad hope it works out.
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I can understand why especially with the way gas prices are these days!
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Originally Posted by linda701
The instructor scheduled the class and time so I just went when she scheduled it for . When I went the first time, she was late,never had anyone to cover the shop but her and the phone kept ringing, customer coming in so I never got much instruction . Then she could not understand why we never got anything done. Imagine that so I dont know if I want to go back. She never refunded me any money.
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I think I would ask for a refund. You won't be comfortable at the class.
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Originally Posted by Summer Spice
$3.58 a gallon gas would make me want to vent to....
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That's awful, I hope she makes it up to you!
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She should throw and extra day in, because it was her own fault!
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Rather than going for when she rescheduled, I would just ask for my money back, and some compensation for the gas and time you lost. I'd find someplace else to take classes.
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That happened to me too. Two friends and I signed up for a class and the instructor was a No-Show. We were bummed but we went out for dinner and then to JoAnn's! The instuctor called to see if we wanted to reschedule with her...NOPE! We went elsewhere!
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I agree! all the things you have to get together for a class plus gas i would call ahead next time.
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I don't blame you!!!! This happened to a quilter friend in SD. She was the instructor and didn't tell students about the class!!
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Originally Posted by auntiehenno
I don't blame you!!!! This happened to a quilter friend in SD. She was the instructor and didn't tell students about the class!!
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SEEMS LIKE SHE COULD USE A BIT OF HELP WITH PLANNING. bETTER LUCK NEXT TIME. dO nOT LET THAT HOLD YOU BACK.
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Originally Posted by linda701
Went to quilt class, instructor never showed up. Went home and called her when her shop opened. She never wrote it on her calendar. Rescheduled the class . Everytime I think of it, I get mad. thanks for letting me vent!!
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Originally Posted by ThreadHead
Gas Prices------Supply and Demand-----Solution---use only what you need. Ride your bike, or walk when you can.
Get your ducks in a row, plan your driving schedule, make ONE round trip..Get'r done! Only thing is, everyone has to do it, and most people won't. One of my friends told me that he didn't care what the cost of gas was as long as he could get it. Look what that type of thinking has done to us. I told him that I cared. Told him he was full of gas. We have plenty of oil, don't let them fool you. It's all about money. They have it, we don't. Syl |
Originally Posted by cabinfever
Originally Posted by BellaBoo
It's downright stupid how so many adults think saying Oh, my bad in place of an apology will make things right. Most don't feel ashamed about being thoughtless. It's just oh whatever, giggle giggle. DH said the phrase my bad was used to excuse such stupid mistakes at work, the last intern was fired on the spot by saying it and shrugging his shoulders, like so what, to the wrong man in charge. LOL.
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Originally Posted by linda701
Went to quilt class, instructor never showed up. Went home and called her when her shop opened. She never wrote it on her calendar. Rescheduled the class . Everytime I think of it, I get mad. thanks for letting me vent!!
I got a call from my student who was waiting at my gate. I was so embarrassed because I had forgotten to cancel her lesson--as all my other lessons had been cancelled. I apologized profusely and gave her the next lesson free. I still feel badly about it when I think about it. |
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