I have a Pfaff 7510 bought in 97. The computer board went out 2 years ago and after many problems, 2 months and $200 I finally got it back. Now the same thing has happened and am told it will cost $300 and who knows how long. Has anyone else had problems. We want to contact the company but cannot find a number. We have e-mailed but have not gotten a response. Even the dealer said the board should not go out in 2 years. any help would be appreciated.
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Did you try 1-800-99-Pfaff ? I would call them and ask them how you get to "talk" to a person about your problem.
Can the dealer who helped you two years ago help you know ? |
Originally Posted by sandyo
I have a Pfaff 7510 bought in 97. The computer board went out 2 years ago and after many problems, 2 months and $200 I finally got it back. Now the same thing has happened and am told it will cost $300 and who knows how long. Has anyone else had problems. We want to contact the company but cannot find a number. We have e-mailed but have not gotten a response. Even the dealer said the board should not go out in 2 years. any help would be appreciated.
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good luck, keep me updated. My dealer does not normally give you an answer for several weeks before you even get to know what the prognosis is.
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will try
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Originally Posted by sandyo
good luck, keep me updated. My dealer does not normally give you an answer for several weeks before you even get to know what the prognosis is.
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My Pfaff 7570 had to have the board replaced after 2 years.
The dealer said that was just one of those things. Cost about $150. No other problems in the last 4 years. I use it all the time. SandyGail |
How frustrating. I would get a second opnion.
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Biggest problem with the older pfaff's, (I have a 7570) is that Pfaff no longer supports these machines. Somewhere around 2000, Pfaff was bought out by another company who destroyed all the old replacement parts. Motherboards are getting harder and harder to find as you have to find them thru other sources since you can't get them from Pfaff. Try ebay. If (when) my pfaff goes out, I would probaby buy a Babylock Quest Plus as it is darn close to the original pfaffs. Good luck!
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Originally Posted by Melinda in Tulsa
Biggest problem with the older pfaff's, (I have a 7570) is that Pfaff no longer supports these machines. Somewhere around 2000, Pfaff was bought out by another company who destroyed all the old replacement parts. Motherboards are getting harder and harder to find as you have to find them thru other sources since you can't get them from Pfaff. Try ebay. If (when) my pfaff goes out, I would probaby buy a Babylock Quest Plus as it is darn close to the original pfaffs. Good luck!
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this number just links to the nearest Pfaff dealer in your area.
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Is it worth it to fix the machine with such a high price? My Pfaff 7510 comes up with "internal error" when I power up and I can not select the different length or wide of the stitches.
Got 2 estimates - they don't even open up your machine to see what's wrong. They say it is the lower main board that has gone bad. Estimate to repair run over $500 board including labor. Is it worth fixing? Anyone have this model or issue with their machine? |
Originally Posted by Bobbo
Is it worth it to fix the machine with such a high price? My Pfaff 7510 comes up with "internal error" when I power up and I can not select the different length or wide of the stitches.
Got 2 estimates - they don't even open up your machine to see what's wrong. They say it is the lower main board that has gone bad. Estimate to repair run over $500 board including labor. Is it worth fixing? Anyone have this model or issue with their machine? |
$500 will get you a decent Brother machine.
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exactly what I did instead of fixing my pfaff and only having a 90 warranty I love my new Brother!!
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Originally Posted by Bobbo
Is it worth it to fix the machine with such a high price? My Pfaff 7510 comes up with "internal error" when I power up and I can not select the different length or wide of the stitches.
Got 2 estimates - they don't even open up your machine to see what's wrong. They say it is the lower main board that has gone bad. Estimate to repair run over $500 board including labor. Is it worth fixing? Anyone have this model or issue with their machine? |
But Brother machine are made in China - cheap quality, isn't it? Which model do you suggest? Consumer Reports rated the Runway Project NS-40 - I tried it - my friend who is a pretty good expert on sewing machines say that is not for me b/c it is not the same caliber as the Pfaff.
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i have a feeling you will be in the market for a new machine soon. i couldn't find how to contact them either. their corportate office must be in Europe.
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My Pfaff mother board went out twice in 2 years. Just can't keep spending that money and waiting 2-3 months to get it back. All our dealings with the local and corporate people were a waste of time. I have a Brother Project runway PC 420. My husband did lots of research and we have been very happy with it so far. Love being able to set a speed and do my FM. I can't say if the Pfaff is better quality but if it is always in the shop it does me no good.
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Originally Posted by sandyo
exactly what I did instead of fixing my pfaff and only having a 90 warranty I love my new Brother!!
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Originally Posted by sandyo
My Pfaff mother board went out twice in 2 years. Just can't keep spending that money and waiting 2-3 months to get it back. All our dealings with the local and corporate people were a waste of time. I have a Brother Project runway PC 420. My husband did lots of research and we have been very happy with it so far. Love being able to set a speed and do my FM. I can't say if the Pfaff is better quality but if it is always in the shop it does me no good.
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Originally Posted by SandyGail
My Pfaff 7570 had to have the board replaced after 2 years.
The dealer said that was just one of those things. Cost about $150. No other problems in the last 4 years. I use it all the time. SandyGail |
I'd pay $500, maybe more, for a 7510 with a new motherboard, more with some sort of warranty on that work.
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Originally Posted by SandyGail
My Pfaff 7570 had to have the board replaced after 2 years.
The dealer said that was just one of those things. Cost about $150. No other problems in the last 4 years. I use it all the time. SandyGail |
Originally Posted by Ann L
Originally Posted by SandyGail
My Pfaff 7570 had to have the board replaced after 2 years.
The dealer said that was just one of those things. Cost about $150. No other problems in the last 4 years. I use it all the time. SandyGail Anyone have a similar type of an issue? |
My husband said that it may just be a loose connection on the board, It can be checked if you can find someone to do it. Mine would not even turn on.
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