I recieved the wrong color of fabric. An easy mistake as the fabric is all named so similar in the batik section.

I called and the lady on the phone and she was so kind, friendly and helpful.

She is sending out the right cut immediately.

GREAT CUSTOMER SERVICE!

:thumbup: :thumbup:

Brava!
And they have good prices, too, even though they had to go up this year!

Thats the sort of service we all need.WELL DONE CONNECTING THREADS. :thumbup:

I just put in my order today! I'm happy to hear you got such good customer service. I really like that place!

Love this fabric store!

I had a similar experience and they sent a return envelope for me to return it. Very nice people and great threads and fabric.

Ditto!

I meant ditto to this! Been awhile since I've been on the board, and sure have missed it.

That happened to me once and they couldn't have been nicer.
Super!! :D