I have ordered from them many times, never had any problems with receiving items. Have not called them so unable to tell you an experience with customer service.

I have ordered from them many times but I usually do it online. They are usually really quick with their orders. Maybe because it was a holiday weekend.

I've ordered from the several times - however, it's not that their customer service is poor, I don't think they have anyone who really understands the computer as well as they should. I've had problems with them only to change my address, otherwise I've always gotten what I ordered.