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2 Much Fabric 08-24-2009 08:17 PM

Does your LQS accept returns on fabric? (I know the chain stores generally do.)

Could you even bear to (sob) return a fabric?

cutebuns 08-24-2009 08:19 PM

I don't know that anyone does if it has been cut for the sale, not even walmart, if it is prepackaged maybe, and the packaging is intact, though if there is a serious flaw in it they might.

sharon b 08-24-2009 08:20 PM

I have never tried to return fabric , even to a chain store . Even if I have regrets later I keep it 8)
Sharon

Tippy 08-24-2009 08:36 PM

WalMart will take yardage back if it has not been cut, washed, etc and has the receipt intact. The only other time I have taken a fabric back is when it "fell apart" in washing. the color after washing was not even CLOSE to what it was before.. I felt it was a faulty product and returned it. The folks at the fabric shop where very nice and appalled at how poorly it washed. I washed it on cold, gentle cycle with Dreft soap and tumbled dry.. it was hideous after washing.. sorry I didn't get pics. but it went from a beautiful vibrant green to a muddy brownish green

Jim's Gem 08-24-2009 09:46 PM

None of the stores here well let you return cut fabrics. I don't know about kits or fat quarter packs.

tlrnhi 08-24-2009 09:52 PM

I've never had to return fabric, but all the places I have been to have always had a sign up saying no returns on fabrics. But, I'm sure if there is a problem with it, one such as Tippy mentioned, then they'd take it back.

Moonpi 08-24-2009 10:16 PM

I haven't heard of a store accepting returns on cut fabric in years. It went the way of giving you a discount if you finished a bolt. Does anyplace do that any more?

cutebuns 08-24-2009 10:21 PM

I have a wholesaler right now giving discounts on finishing bolts that have less than 5 meters on them. none of the other stores seem to, which isn't very smart, though I often take a little more if it is 1/2 a mter or less on the bolt, sometimes if it is around a meter if the price isn't bad.

The walmarts here that have fabric left, won't take it back.

kd124 08-24-2009 10:42 PM

[quote=Moonpi]I haven't heard of a store accepting returns on cut fabric in years. It went the way of giving you a discount if you finished a bolt. Does anyplace do that any more?[/quote

My Joann's will sell anything less than 1 yard at the end of the bolt as a remnant if you want to purchase that along with what you got.


quiltluvr 08-24-2009 11:40 PM

Walmart would accept the return, I've done it there before, tho' I can't remember why I took it back. I've never taken back any to a LQS but I know of one that does as long as it hasn't been altered in any way.

CindyBee 08-25-2009 12:13 AM

I've only had to return fabric once. It was years ago. I seem to recall I was preparing to wash it when I discovered a serious defect. Walmart accepted the return.

marsye 08-25-2009 03:02 AM

I don't know....never wanted to :mrgreen:

kluedesigns 08-25-2009 04:27 AM

my LQS will not take fabric back.

Lainee 08-25-2009 05:10 AM

I took back five 1/4 yards that were cut short (crooked) to JoAnn's.

Baren*eh*ked_canadian 08-25-2009 05:42 AM

I work in a fabric store, and we do not accept returns, unless it's our mistake (cut crooked, or short) or the fabric has a defect. I've never tried to return fabric elsewhere, so I don't know.

racnquilter 08-25-2009 06:24 AM

Have only returned fabric once to a LQS, was white on white. Got it home getting ready to cut into it, there were black flecks all through the cut. When I took it back, upon checking several of the white on whites she had, they had black flecks through them. I would call that a serious supplier problem.

Barbm 08-25-2009 06:49 AM

can't part with my stash after I get it home. trying to downsize a little now. sending out some squishies of things I know I will never get to use.

sewmuch 08-25-2009 07:07 AM

I bought some flannel for a baby blanket,....... now this was good flannel......after washing and making it up, the fabric had balled badly, couldn't give it as a gift. Took it back to Hancock's, they took it back and returned my money.....

many craft person 08-25-2009 07:42 AM

I would probaly only try to take it back if it was defective or cut wrong.

Shemjo 08-25-2009 08:55 AM

Have taken bolts back to Hancocks. They were backing, extra wide and when I opened the packaging and unrolled the fabric, it was split! Not a whole width as advertised! No questions and I exchanged for another bolt that we opened right there to check! Have never actually returned fabric for any reason other than a defect.

Boston1954 08-25-2009 12:13 PM

My local stores have signs saying once it is cut that's it. But I don't mind because I have never had to bring back fabric. I always love what I pick out.

littlehud 08-25-2009 07:31 PM

Hancocks will take back fabric if it has not been washed or cut. I've never done it because if I don't use it in my current project I'm sure I'll find another use for it. Into my stash it goes.

butterflywing 08-25-2009 09:41 PM

[quote=kd124]

Originally Posted by Moonpi
I haven't heard of a store accepting returns on cut fabric in years. It went the way of giving you a discount if you finished a bolt. Does anyplace do that any more?[/quote

My Joann's will sell anything less than 1 yard at the end of the bolt as a remnant if you want to purchase that along with what you got.

my joanne's won't discount the last 1". if you don't take it, you can't have that last yard. they also will not take back fabrics once it has bee cut unless there is a serious defect or a bad cut. they even give you a problem on that if it was on sale.

eparys 08-26-2009 03:56 AM


Originally Posted by littlehud
. . . if I don't use it in my current project I'm sure I'll find another use for it. Into my stash it goes.

If I get it home - and decide not to use it, I add to the "ever growing" stash.


Originally Posted by butterflywing
. . .

my joanne's won't discount the last 1". if you don't take it, you can't have that last yard. they also will not take back fabrics once it has bee cut unless there is a serious defect or a bad cut. they even give you a problem on that if it was on sale.

What a bummer - At one local JoAnns here :? I look at the bolt and if it is small I try to estimate what I need and what will be left just to see If I should take the remaining yardage for the stash.

I have recently found a GREAT discrepancy in operating practices at different JoAnns. I do not know if it is the managers prerogative as to how to run things or the district manager - but they are NOT all the same. Even the availability of the sale fliers differs. There are two equally distant from my home - One readily offers the end of the bolt and stocks the sale fliers, while the other does neither. You can guess which one I go to!!

Cathe 08-26-2009 05:15 AM

I don't know any stores who will accept returns. Walmart has a sign in their fabric dept to that effect. But I think they are talking about "changed my mind" or "it doesn't match" issues, Most stores probably would, if it were defective.

Cathe 08-26-2009 05:36 AM

It's important to watch carefully for flaws and crooked cuts while they are cutting your fabric.

I went to Joanns yesterday (25 miles away, so I don't go often) and there was a young man cutting. He cut a quarter yard for me, and then he started on the next piece. I looked at that first piece and picked it up and measured it on his ruler. It was only 8". He cut me another piece, of course.

When I got home, I washed all the fabric and realized that all of it was crooked, so I still had less than 9 usable inches. It doesn't matter so much on the 3 and 4 yard pieces, but I like to get what I pay for.

If the store was closer, I would return it.

Ninnie 08-26-2009 05:52 AM

I've never tried to take back any.

butterflywing 08-26-2009 08:47 AM

i'm afraid to learn the answer, but why do you want to know?

Minda 08-26-2009 08:51 AM

I've never wanted to return fabric but if something was wrong with it, I think I would.

2 Much Fabric 08-26-2009 02:26 PM

Well, I was wondering because... I was shopping in JoAnn's and a customer returned a fabric and when asked why, she really didn't have an answer, just said she wanted to return it. Now, if it was damaged that would be one thing, but "just because", well that's quite different. And it somehow just didn't seem right. So I just wondered if all shops just sigh, and allow the returns, or if it was only the chain stores that have such generous return policies.

That's all. Nothing too scary, I hope!

Justquilting 08-26-2009 04:14 PM

You mean people really do return fabric??????
Why would they want to?? :-P

Stitching4Fun 08-27-2009 04:46 AM

some stores will take it back if you have not cut from it. I do upholstery work and they will take returns on it if you haven't cut it.

Barb

Favorite Fabrics 08-27-2009 05:52 AM

Are the return policies different if you bought the fabric online?

weezie 08-27-2009 06:58 AM

I buy my fabric at a nearby Joann's (no quilt shops near me) and they will take it back; I must the receipt (yardage is on it) and it has to be re-measured at the cutting table before refund.

weezie 08-27-2009 07:00 AM

Oops! Left out a word ... I must HAVE the receipt with me.

quiltrustler 08-27-2009 07:05 AM

I give end of bolt discounts in my shop. I don't take returns on cut fabric unless there is a flaw...but there are always exceptions to the rule. A customer bought 1 too many pieces for backs for quilts she was making - just crib size - I traded her for a batt as I was using the same fabric ia a quilt I was making and could use it myself.

Quiltrustler in WY

butterflywing 08-27-2009 08:42 AM


Originally Posted by Favorite Fabrics
Are the return policies different if you bought the fabric online?

some will take it back and some won't. always YOU have to pay return shipping, so it isn't always worth it unless you buy a lot of yardage at a high price. usually not on sales. i've never done that, but i've seen it posted on their websites.

butterflywing 08-27-2009 08:48 AM


Originally Posted by weezie
I buy my fabric at a nearby Joann's (no quilt shops near me) and they will take it back; I must the receipt (yardage is on it) and it has to be re-measured at the cutting table before refund.

i recently brought fabric back to joanne's because they shorted me on yardage ( i had the receipt ) and when they re-measured to make sure I didn't cheat them, i discovered that THEY charged me the regular price for what should have been sale-price goods. kona, 18 yards, various colors. i didn't notice it until i got home, because it was being rung up there with a bunch of other stuff.

Quiltgranny 08-27-2009 09:01 AM


Originally Posted by Favorite Fabrics
Are the return policies different if you bought the fabric online?

I ordered a few yards from an online quiltshop a couple of years ago. The fabric I received barely resembled the pictures I ordered from color and scale wise. I really was unhappy, as it wasn't what was represented at all. There was a HUGE disparity in the color, or I might've tried to live with it.

I called to inquire about this and was told to keep it or donate it charity and they did an immediate refund. I was certainly willing to ship it back to them, work out an exchange, etc., but they didn't want to bother with that. I gave it to charity.

butterflywing 08-27-2009 09:10 AM

wow! are you lucky they didn't hassle you, or what?

quick, what site was it? LOL! :roll:


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