Go back, give them a chance to grow, as you said it was a well stocked store. You can always ask here if you need help and get the best advice. :-)

everyone has a learning curve and maybe her's is slower then others.

i tend to throw myself into things in a very all or nothing way - it wasn't long before i exceeded my LQS "quilting talent" even they say that i surpassed them within 6 months of my starting to sew and these are ladies that have been quilting for 20+ years.

its all a matter of staying on top of the new items on the market and that comes from the top down so if management isn't teaching the staff who will - the customers like you.

I also hope you go back but the others gave you some good advice.
You just taught me something too! I never heard of that stuff- now I'm going to look for it :D:D
Sounds like a good product!

I'm curious to hear how you like it once you try it. I had one years ago and it was super fast to mark with but the marks would be long gone before I finished quilting even a block.

I have been to quilt shops and asked for things and got the are you stupid look. It takes a real airhead manager/employee not to go to the computer and look it up right then and say thank you for letting me know about this and I can/can't order it for the store. If the store is run this way it doesn't have much of a future. I know the shops I have been to that gave me the impression I was dumb never got a penny from me.

We have one here in town that I won't go to anymore. I went in for hand quilting supplies and she made this kind of "humpf" noise and said "no, we don't carry THAT."

I had a friend go in with a friend of hers to help her buy things for her first quilt. My friend had a book at home they were using the pattern from but had forgotten to bring it with her. They found the book in the store and the owner told them they couldn't use it to find fabric requirements unless they paid for it first.

My friend would have bought ALL the needed fabric for that quilt and probably more things but instead she walked out, feeling like she was humiliated in front of her friend.

It's surprising how often quilt shop owners just don't have a clue.

Did you buy the chalk pounce? I bought one several years ago but they have since made a new white chalk for it that disappears when you iron it with steam, or just wet it. A few of the ladies in a class I went to said to be cautious about the colored chalk, in some cases it does not come off the fabric no matter what you do.

Yes, I had a chalk pounce. The marks didn't stay for any time at all.

Do they now stay until you do something to remove them? That would definitely make me reconsider for when when I use stencils...though I am glad to have the warning about the colored chalk.

I have a chalk pounce that I haven't used yet. I saw a video or quilting show where they demonstrated using one and they showed using it by "priming" the pounce on something other than the quilt to get the powder down and coming out of the pounce then swiping it over the stencil instead of tapping or what I would consider "pouncing" it on. I think I remember the teacher saying that it stays on the fabric longer this way. Might be worth a try. Need to hold or secure the stencil with painters tape so you don't move it when doing this.

One thing about this board is that if you wonder about the advice from the LQS, you can always make an inquiry here. There is always great advice from the experts on here.