Good for them!!!!! And your "Atta Boy" is a very good word of mouth boost. I am sure they will appreciate that.

It's funny you should say that because I called and got the same response, but when I received the pattern the shipping was knocked down to the letter rate. I think if I had not called they would not have lowered the shipping rate.

Prvocraft is also great. I emailed them explaining my son didn't realize I had a loom laying in the back of the van in a bag and he dropped his hardcases trumpet on it snapping pegs. I expected they'd send me a couple replacement pegs- they sent a whole new lom no charge and in 3 days!

Often the extra they make on shipping is why the price of the item can be lower. They make it up in keeping part of the shipping. Just be watchful.

I purchased a booklet that cost $15.95 through toadusew@creativeconcenpts and they charged me $12.87 to ship it UPS. I inquired why the booklet could not have been shipped using Priority Mail through the post office for a cost of $4.95. The reply was that I was given the opportunity to select my shipping method and that I chose UPS. Now why would I do that? The concern with my displeasure was underwhelming to say the least. Yes, you do have to be an informed shopper and read everything; then if you're lucky you won't ge gouged. There are so many terrific online retailers and then you run into one like toadusew@creativeconcepts and it can sour the whole experience of using the 'net.

Many times the cost of shipping is the determining factor as to deciding if I "really" need or want the item.

You are right. I used to buy patterns just to have in case one day..... Now I don't order unless I am going to make it now. So, I guess I really have saved a lot money not stocking up.

Oh please tell me how to do that. I'm so bad at buying patterns. I see them and how gorgeous they are and think of just the right fabric in my stash and before I know it I've purchased five patterns for "someday." I will have to live to be 250 years old to make all the patterns I've collected. I'm getting better though, not fast enough; but I'm trying. You have the right idea, thanks for reminding me of what is reality.

I did notice that most of the time USPS is faster then UPS and a lot of the time UPS and FEDX give the packages to USPS to deliver anyway.

One thing to keep in mind. UPS insures up to $100 free. The post office does not insure unless you pay for it.