Talk about Customer Service!
 

My local fabric store has their Member's sale on Saturdays.
I work on Saturdays.
I sent a note to customer service pointing out that some of the people who pay for a yearly membership are unable to take advantage of the member's sales because we work on weekends.
They sent me back a note saying that they were informing both local stores that from now on, I would be able to shop on the Monday, following any member's sale that fell on a weekend!
How's that for customer service?!

Watson :thumbup:

Sounds like they value you as a customer!

Uummm, totally awesome?

great!!! i just tried shopping at a dept. store because they had sent me a coupon. could not log in and "register" for last call sales. i have shopped in their last call store and get coupons in the mail for it. sigh. I do wish people would not make simple things difficult. oh well, saved me money. Don't buy too much fabric! or is there such a thing??

Great shop!

Enjoy the savings!

Nice to hear really a good thing.

Thats how I feel about quilt classes and embroidery classes as they are always for the most part m-f 10 -4 like people don't work, especially some of the clubs. I guess thats why online gets my money since they can't seem to get evening or weekend classes on a regular

A very special place

Fantastic! There are nice people in this world-thanks for letting everyone know that there are.