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Thread: Serger from Allbrands

  1. #1
    Junior Member bearspaws's Avatar
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    Buying from Allbrands

    Hi there, I'm looking at a Juki serger from the online store Allbrands. Their price is cheaper than on Amazon, but I've never heard of them before. Has anyone bought from them and what do you think? What is their return policy like if the machine arrives damaged?
    Thanks!
    Ev
    Last edited by bearspaws; 06-28-2013 at 09:21 AM.
    Always be kind to animals, morning, noon, and night, for animals have feelings too, and furthermore, they bite!

  2. #2
    Power Poster PaperPrincess's Avatar
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    I've bought lots of stuff from allbrands over the years, including a couple sewing machines and a serger. Never any problems. One Sewing machine arrived DOA, and their tech department talked me thru a diagnostic and with their direction was able to fix it myself.
    "I do not understand how anyone can live without one small place of enchantment to turn to."
    Marjorie Kinnan Rawlings

  3. #3
    Member Rhealene's Avatar
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    Allbrands is a great place...super customer service and quick delivery. Last year I purchased online my Brother PQ1500s machine from them and I just recently ordered my new Janome 7700 machine. They are very reliable!

  4. #4
    Super Member Dolphyngyrl's Avatar
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    Love them have ordered from them for the past7 years with no problem
    Brother XL-3500i, SQ-9050, Dreamweaver XE6200D, Juki MO-2000QVP

  5. #5
    Junior Member Sailorwoman's Avatar
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    I bought a Juki serger from Allbrands a couple of years ago. I found it really difficult to thread, and even though the support from Allbrands was great, I never did find the machine to my liking. I finally sold it and bought a Husqvarna.

  6. #6
    Super Member snownannie's Avatar
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    I have and have been very satisfied. Also have bot from sewvacdirect.
    Snownannie

  7. #7
    Senior Member Ginaky's Avatar
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    I have a Juki serger--I bought it from SewVacDirect and not Allbrands, but I am really pleased with it. Yes, it can be difficult to thread if I'm doing more than regular serging (it does the coverstitch and several other things), but I can manage with that. I rarely ever thread a serger from scratch. I tie my new threads to the old ones, loosen the tension and pull them thru. And I've been using sergers for probably 30 years, since they came on the home market. This is my third one and hopefully my last one. It sews like a dream!
    Regina in Richmond, KY

  8. #8
    Super Member Stitchnripper's Avatar
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    I live near Allbrands and went there to buy my serger, but, the mail order part is separate. I tried to try out a Brother machine that was only available by mail order and they had a restocking fee. So I would carefully check out what their current return policy is.
    Alyce

  9. #9
    Super Member leaha's Avatar
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    never had a problem with them, very good fast service
    dare to dream

  10. #10
    Super Member Peckish's Avatar
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    Have purchased from them many times, satisfied every time. Their customer service is very good.

  11. #11
    Super Member snipforfun's Avatar
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    I may be wrong but arent machine mail orders only filled if the buyer is not located within a certain number of miles of a dealer? When I bought my little Gem a few years back, the selling store said she had to check where I lived and how far to a dealer. We had no Janome in our town at the time so the sale was made.

  12. #12
    Junior Member bearspaws's Avatar
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    Well, everyone that's replied seems to be from all over the US and Canada, so I'm guessing they ship everywhere in North America, I guess I will find out when I order And thanks everyone for their replies!
    Always be kind to animals, morning, noon, and night, for animals have feelings too, and furthermore, they bite!

  13. #13
    Super Member Becky Crafts's Avatar
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    I've had excellent service with AllBrands & would buy from them again in a heartbeat!! They really back their products! I bought a refurbished sewing machine & serger combo from them. The feeddogs wouldn't come back up when I started trying to do free motion quilting. We couldn't fix it by phone so they had me go to my local Brother dealer. When I got there, they knew about the machine & had a cart ready to roll it directly to the tech & they were to call the head office when they found out what was wrong. Even though the warranty was gone by 3 mos, they honored it anyway!! Very cool!!!
    Live Simply, Love Generously, Care Deeply,Speak Kindly, Leave the rest to GOD

  14. #14
    Super Member IrishgalfromNJ's Avatar
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    I bought a sewing machine from the online store in 2002 and it has been a great machine. It's a computerized Singer and I haven't had a bit of trouble with it. Last year I bought a Juki serger MO 644D from the online store. I've only used it a few times but it works great.

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