Something you need to know
07-13-2011, 11:47 AM
#52
Super Member
Join Date: Jul 2010
Location: Cleveland OH
Posts: 3,220
Originally Posted by Lady Diana
Don't try that with Clotilde...they refuse to lower their "shipping and handling". I had the same issue with a pattern. The S&H was more than the pattern. Their response, "our S&H is based on the cost of items, not the postage and we include handling". I told them I would not purchase anything from them where the S&H was more than the price of the product. See if they can "handle" that. I stopped buying from them altogether, after their response.
D inTX
D inTX
07-13-2011, 11:50 AM
#53
Senior Member
Join Date: Oct 2010
Location: WI
Posts: 706
Prvocraft is also great. I emailed them explaining my son didn't realize I had a loom laying in the back of the van in a bag and he dropped his hardcases trumpet on it snapping pegs. I expected they'd send me a couple replacement pegs- they sent a whole new lom no charge and in 3 days!
07-13-2011, 01:10 PM
#55
Super Member
Join Date: Oct 2010
Location: Colorado
Posts: 2,254
I purchased a booklet that cost $15.95 through toadusew@creativeconcenpts and they charged me $12.87 to ship it UPS. I inquired why the booklet could not have been shipped using Priority Mail through the post office for a cost of $4.95. The reply was that I was given the opportunity to select my shipping method and that I chose UPS. Now why would I do that? The concern with my displeasure was underwhelming to say the least. Yes, you do have to be an informed shopper and read everything; then if you're lucky you won't ge gouged. There are so many terrific online retailers and then you run into one like toadusew@creativeconcepts and it can sour the whole experience of using the 'net.
07-13-2011, 04:13 PM
#58
Super Member
Join Date: Oct 2010
Location: Colorado
Posts: 2,254
Originally Posted by vjjo743
You are right. I used to buy patterns just to have in case one day..... Now I don't order unless I am going to make it now. So, I guess I really have saved a lot money not stocking up.
07-13-2011, 04:14 PM
#59
Super Member
Thread Starter
Join Date: Feb 2011
Location: El Paso, Tx
Posts: 1,082
Originally Posted by BettyGee
I purchased a booklet that cost $15.95 through toadusew@creativeconcenpts and they charged me $12.87 to ship it UPS. I inquired why the booklet could not have been shipped using Priority Mail through the post office for a cost of $4.95. The reply was that I was given the opportunity to select my shipping method and that I chose UPS. Now why would I do that? The concern with my displeasure was underwhelming to say the least. Yes, you do have to be an informed shopper and read everything; then if you're lucky you won't ge gouged. There are so many terrific online retailers and then you run into one like toadusew@creativeconcepts and it can sour the whole experience of using the 'net.
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