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Superior Thread 'Brytes' question

Superior Thread 'Brytes' question

Old 12-31-2017, 06:58 AM
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Default Superior Thread 'Brytes' question

Superior Thread Brytes - This was a gift and not my usual brand. As I stitch with this thread on the LA, it untwists. Regularly, I need to stop and manually advance the thread thru the needle to get past a particularly twisted mess. I'm almost finished this quilt, and it looks fine, but I know I will not purchase this style?/brand. I guess my question is whether this thread unsuited for quilting.
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Old 12-31-2017, 07:59 AM
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Checked on line and I see it isn't available anymore, maybe that is one of the reasons? Here is a link to where I found that info. https://www.superiorthreads.com/vide...needham/brytes
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Old 12-31-2017, 08:02 AM
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I'm wondering if it was wound differently. I'm thinking that rather than unspooling vertically using a thread stand it was meant to be used as a horizontal thread where the spool would rotate???
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Old 12-31-2017, 08:38 AM
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Originally Posted by PaperPrincess View Post
I'm wondering if it was wound differently. I'm thinking that rather than unspooling vertically using a thread stand it was meant to be used as a horizontal thread where the spool would rotate???
that would be my guess, too
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Old 12-31-2017, 09:58 AM
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I'll try the horizontal feed but it is a large cone.
Thanks
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Old 01-01-2018, 10:01 AM
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Default Troubleshooting

Originally Posted by MaryKatherine View Post
I'll try the horizontal feed but it is a large cone.
Thanks
MaryKatherine - this shouldn't be happening. Our Brytes thread line was rebranded to our So Fine! #30 thread line (https://www.superiorthreads.com/thread/so-fine-30).

Will you please email us at [email protected] with a few more details? If you can snap a photo with your camera phone showing us the untwisting, it will help us troubleshoot.

Happy New Year!
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Old 01-01-2018, 01:49 PM
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The quick response by Superior Threads is one of the reasons I have a huge collection of their fantastic thread. Another is the wonderful array of colours. Not to mention I've never had problems with any of the various lines. Oh! Don't forget to shop their sales! BTW, I'm a happy customer and not affiliated with S.T. in any way.
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Old 01-01-2018, 05:42 PM
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Originally Posted by SuperiorThreads View Post
MaryKatherine - this shouldn't be happening. Our Brytes thread line was rebranded to our So Fine! #30 thread line (https://www.superiorthreads.com/thread/so-fine-30).

Will you please email us at [email protected] with a few more details? If you can snap a photo with your camera phone showing us the untwisting, it will help us troubleshoot.

Happy New Year!
Thanks! I sent an message.
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Old 01-01-2018, 06:05 PM
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Wow amazing customer service!!!
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Old 01-01-2018, 06:25 PM
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wow--just one more reason I love Superior threads!
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