Joanns - Offline?

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11-27-2009, 08:21 AM

Iluv2quilt

Super Member

Thread Starter

Join Date: Jun 2009

Posts: 4,506

Is Joanns website offline to anyone else? I'm so discouraged, I wanted to buy a sewing machine tote for $60 off the normal price.

11-27-2009, 08:23 AM

pocoellie

Super Member

Join Date: Apr 2007

Location: Alturas, CA

Posts: 9,393

When I go to their site, it says "it's under construction", you would think they would do "construction" during the night hours, not when people are up and shopping, wouldn't you.

11-27-2009, 08:24 AM

Iluv2quilt

Super Member

Thread Starter

Join Date: Jun 2009

Posts: 4,506

Especially on Black Friday!!! They have online deals only for today, too!

11-27-2009, 08:47 AM

patricej

Administrator

Join Date: Nov 2006

Location: Southeast Georgia, USA

Posts: 9,097

i wonder if their website crashed under the weight of too many visitors.

or if they've been hacked.

surely they wouldn't be stupid enough to take the whole site offline on the second biggest buying day of the whole year. :?

11-27-2009, 08:57 AM

tlrnhi

Moderator

Join Date: Jan 2007

Location: In the middle of a mess...

Posts: 20,025

It's up and working now

11-27-2009, 09:25 AM

dunster

Power Poster

Join Date: Mar 2009

Location: Lake Elsinore, CA

Posts: 15,144

It's down, and now there's a message that cites high volume causing problems. I know what I want to order, and I would call to place the order, but they don't provide a phone #. Does anyone know the phone # for JoAnn???

11-27-2009, 10:02 AM

Member

Join Date: Oct 2009

Posts: 81

To order by phone
1-888-739-4120, Monday through Friday, 9 am - 8 pm EST or Saturday 9 am - 6 pm EST.

11-27-2009, 12:27 PM

amma

Power Poster

Join Date: Jul 2007

Location: Out searching for some sunshine :-)

Posts: 58,856

there are several websites overloaded that I tried to access today... :?

11-27-2009, 06:29 PM

dunster

Power Poster

Join Date: Mar 2009

Location: Lake Elsinore, CA

Posts: 15,144

Quote:

Originally Posted by MM

To order by phone
1-888-739-4120, Monday through Friday, 9 am - 8 pm EST or Saturday 9 am - 6 pm EST.

Thank you MM. I called the number, and asked if I could place an order. The lady said that unfortunately their brand new ordering system was also down! She suggested I call back later. Meanwhile, the online system is still down.