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09-30-2016, 05:17 PM

#11

mzzzquilts

Super Member

Join Date: Jul 2010

Location: Hudson, MI

Posts: 1,263

Quote:

Originally Posted by materialgrl

I guess I'll have to take it to a pro, nothing helps

What version of windows do you have? Do you also have IE installed, do you have the same problem if you try to go to the QB using it?

09-30-2016, 05:36 PM

#12

materialgrl

Super Member

Thread Starter

Join Date: Sep 2009

Location: AuGres Mi.

Posts: 1,046

Widows 10, no problems getting on, only if I click on something someone else a posted a link to, like a pattern or Web site or a funny to watch

09-30-2016, 08:28 PM

#13

cashs_mom

Super Member

Join Date: Jul 2013

Location: Houston, TX

Posts: 9,518

Have you tried using a different browser? I used to use IE but had a lot of problems with one website I used. I switched to Firefox and the problems went away.

10-01-2016, 04:35 AM

#14

materialgrl

Super Member

Thread Starter

Join Date: Sep 2009

Location: AuGres Mi.

Posts: 1,046

Switched over to firefox same thing, I'm sure its something on this computer is set to high, I really appreciate all the help I've received this far, It is less than a year old.

10-01-2016, 05:15 AM

#15

tessagin

Power Poster

Join Date: Mar 2013

Location: Corpus Christi, Tx.

Posts: 16,105

call your tech support

10-01-2016, 07:35 AM

#16

mzzzquilts

Super Member

Join Date: Jul 2010

Location: Hudson, MI

Posts: 1,263

Watch this video and see if this solution fixes it. If, when you click on the link, you get a blank page, "copy" the link, open a new tab in chrome, and "paste" it in the addressbar. https://www.youtube.com/watch?v=HuW1521Jdxk