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-   -   This forum keeps closing down!!!!! (https://www.quiltingboard.com/qb-help-center-f27/forum-keeps-closing-down-t177723.html)

raptureready 01-31-2012 08:16 PM

This forum keeps closing down!!!!!
 
It's driving me crazy! I was told that I need to use a different server. I didn't have any problems before the change and I don't understand why I need to re-do my computer so that I can use it now. Over half the time that I try to post a reply it tells me that "quiltingboard is not responding" and then closes the program. RRRRRRRRRGGGGGGGG!!!!!!

luvTooQuilt 01-31-2012 08:45 PM

In IE i have alot of problems.. I moved over to Firefox and now, well not so many issues but better then IE..

I hate the white screens i get on occasion.. seems like the qb site is bogged down and cant catch up ..

Prism99 01-31-2012 09:34 PM

I was able to access the new site without problems until we changed providers. We now have fiber optic, which delivers higher speed internet. However, now I often cannot get in to the QB. Even after I am in, it soon starts timing out on me. My only option is to visit other websites and come back to the QB later.... and hope this time I can get in for awhile. This problem does not happen with any other website I visit. Dh thinks it might be a problem with the routing tables. Interestingly enough, though, when I get onto a newer computer in the house I can access the QB faster and don't get timed out as quickly. However, I do get timed out on that computer too (and again with no other website). I get more done around the house now......

wanda lou 01-31-2012 09:36 PM

same thing keep happening to me also. Not sure what we can do.

jbud2 02-01-2012 12:31 AM

We changed over to Firefox, too. Had so many problems trying to load or update other programs finally had to step away from IE.

Nanamoms 02-01-2012 12:48 AM

I'm having trouble when changing categories...it takes a few minutes to download the page. Also, I'm getting a "v bulletin" notification when I go to a topic that has multiple pages. I'm using Firefox on Windows 7 and it has always been fast so don't know what's occuring now to slow it down. I'm also on the QB at odd hours so not sure if other people accessing the QB really makes a difference. Maybe admin is tweaking some things...

patricej 02-01-2012 02:02 AM

it's a perplexing situation ... no doubt about it.

the problem with the problem is that it happens to only a few members - not to all of us, or even to most of us.
no clear pattern has revealed itself that would identify the cause.

i have only been able to replicate the problem once.
i was using Internet Explorer, Windows 7, brand new computer, latest versions of everything.
the only thing that was different about my own computing environment was an abnormally weak signal from my wireless router.

tech support has been unable to replicate the problem.
because they are aware and because the goal of any site is universal success i'm sure they will continue trying to figure it out for you.

i know that doesn't provide an immediate answer for those having the problem.
i wish i had something more concrete to report, but ...

ptquilts 02-01-2012 05:20 AM

I use Firefox and notice that this site, out of all others can be VERY SLOW - slow to open, slow to change pages. Sometimes it is fine however.

Prism99 02-01-2012 08:11 PM

As I mentioned, I had no problems accessing the new QB website until we changed providers. In both cases, I am using the same computer with Windows 7 and IE.

I checked with dh tonight, and apparently my computer is hard-wired, so a weak wireless router signal would not be the cause of the problem. Now that we have fiber optic, speed is in the neighborhood of 10 mbps.

The QB is the only website I access that has the problem. Sometimes I can use it just fine, but more often than not the QB website will not load at all or, after I have been on it and looked at three or four messages, it stalls and I get the IE "cannot connect with website" message (not exact wording). If I run their diagnostic on why I cannot connect, it cannot determine a reason. It seems that the system stalls waiting for a response from the QB, as I see the "waiting for response from" message at the bottom of the screen, and finally my computer times out on the wait. I haven't timed the wait, but it is at least a minute. Other websites consistently load quickly. This one loads quickly maybe one time out of three, and times out on the other two.

Not sure this is helpful, but maybe it rules out something.....

patricej 02-02-2012 01:15 AM

yes ... that was very helpful. thanks for the detailed information. :thumbup:

cjr 02-02-2012 08:42 AM

When I switch categories I've been getting bombed off today

Up North 02-02-2012 08:51 AM

I have been having problems too Next time it happens I will write down exactly what it says, My computer guy was here tuesday and found an add on that he took off and it worked fine until today, now I get the blank page, can not connect, I tried both firefox and Google Chrome. sometimes it works and sometimes not.

Sadiemae 02-02-2012 08:59 AM

It has been really bad this morning.

Up North 02-02-2012 09:11 AM


Originally Posted by Sadiemae (Post 4935254)
It has been really bad this morning.

so maybe it is the site's connection and not just ours.

Sadiemae 02-02-2012 10:15 AM


Originally Posted by Up North (Post 4935291)
so maybe it is the site's connection and not just ours.

I think it is possible, because I am not having problems now. Someone a couple of days ago mentioned she thought it might depend on the number of users at any given time.

Up North 02-02-2012 10:18 AM

It also seems to work better for me in the afternoons. I am not having any problems now either.

GailG 02-03-2012 12:12 AM

Same problems as raptureready and nanamoms.

Prism99 02-03-2012 09:11 PM

At least part of the problem seems to have been my computer. Finally convinced my dh to actually physically come over and look at my computer. To make a long story short, he finally determined that something in the background was eating up my CPU and I was getting millions of page faults. Once he logged on as administrator, he was able to see what was hogging up the machine and eliminate the programs. Once he did that, I stopped having problems getting on and staying on the QB.

My computer is an older one and likely had the CPU problem before we changed internet providers. However, I still think there is something about the new QB that interacts with other conditions to create a timing issue. I'm not a computer techie at all, but my personal guess is that the new QB is very data rich compared to other sites I visit, which means that my computer has a lot more information to load for every page. Before we changed providers, perhaps the slowness of the data transfer rate was pretty much in line with my hogged-up CPU, so they could work together to access the QB. Once our data transfer rate became very fast, my hogged-up CPU couldn't keep up with the data coming in. My theory, anyway. Dh would probably laugh.....

Anyway, I am HAPPY to be able to stay here consistently again. If someone else tries to clean up their CPU, just be careful because you can trash your computer if you delete the wrong files (at least, that's what dh told me as I watched him delete files off my system). We still don't know what caused the excess files, but dh thinks it might be a corrupt Internet Explorer, as there were many more copies running than I had windows open.

Hope this helps someone......

barny 02-03-2012 09:23 PM

I know this isn't your problem, but, when someone shuts the doors from the office in our house, where the computer stuff is, my Apple won't pick up anything. I have to go open the doors. Wierd? But true.

NanaCsews2 02-03-2012 09:25 PM


Originally Posted by Prism99 (Post 4940703)
At least part of the problem seems to have been my computer. Finally convinced my dh to actually physically come over and look at my computer. To make a long story short, he finally determined that something in the background was eating up my CPU and I was getting millions of page faults. Once he logged on as administrator, he was able to see what was hogging up the machine and eliminate the programs. Once he did that, I stopped having problems getting on and staying on the QB.

My computer is an older one and likely had the CPU problem before we changed internet providers. However, I still think there is something about the new QB that interacts with other conditions to create a timing issue. I'm not a computer techie at all, but my personal guess is that the new QB is very data rich compared to other sites I visit, which means that my computer has a lot more information to load for every page. Before we changed providers, perhaps the slowness of the data transfer rate was pretty much in line with my hogged-up CPU, so they could work together to access the QB. Once our data transfer rate became very fast, my hogged-up CPU couldn't keep up with the data coming in. My theory, anyway. Dh would probably laugh.....

Anyway, I am HAPPY to be able to stay here consistently again. If someone else tries to clean up their CPU, just be careful because you can trash your computer if you delete the wrong files (at least, that's what dh told me as I watched him delete files off my system). We still don't know what caused the excess files, but dh thinks it might be a corrupt Internet Explorer, as there were many more copies running than I had windows open.

Hope this helps someone......

This all happened to me too, until I cleaned up my computer with ccleaner, had my son take off all the extra IE that were running, and we switched over to Firefox. I have never had a problem since. I too have an older computer. But I keep it cleaned out everytime I am going to sign off the computer, I click on ccleaner and clean out the temporary files, the history, etc. Don't need them. And I only go on IE when we need to get on my DH's company website. That will not work on anything but IE. It is all in how the sites are set up. Schedule maintenance to run on a regular basis. Go into All Programs in the start menu, select Accessories, System Tools, and set up Disk Defragmenter and Disk Cleanup. Add-ons also mess up some computers. Makes a huge difference to keep your computer clean.

luvTooQuilt 02-03-2012 09:31 PM

Im usually in the 'what's new' section.. On occasion when I refresh the window I get a white screen... I have to close the window, and log back in - but to get back on the QB sometimes it takes 3 or 4 tries of closing the window and logging back in...

Ive gotten lots of Vbulletins when I try to check my latest started threads list...

Ive had issues posting a reply.. says I need to wait 60 seconds before posting and its the first post of the day.

Granna of 5 02-04-2012 11:38 AM

I am so glad that I am not the only one! Last night was the first time I was able to go from one thread to another since the changes went into effect. I was getting the white screen every time. I have missed the board so much. Now that I am able to get on I have a lot to learn.


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