I sent the JoAnn management a link to this series of "vents", thinking they should know what is being said across the country about their stores. My own experience last week was that the register kept taking the 50% discount off the least expensive item. When I pointed it out to the cashier she tried several different ways to convince the register to do it on the most expensive (non-sale) item but couldn't get it to work. Finally the manager told her to ring up the most expensive item as a single sale with the discount. Had to run my credit card thru twice but at least I got the discount and the staff were helpful. Told the long line of customers behind me that I was sorry, but the savings was $20 and I wanted what the coupon promised!