I am NOT a fan of Hancock. The store here in Abilene, TX has the most rude employees I have ever encountered in any store, EVER. Therefore it is my very last resort for materials. I can only assume that any classes given there would be a waste of time. The Hancock fabric store up north where I used to live was the EXACT SAME WAY. I think that Hancock corporate needs to either educate their employees on common manners and look into what they refer to as "classes". I also think, IMHO, that we will see the demise of Hancock fabrics.
My last visit last week was for a large spool of quilting thread only locally available there. I waited 22 minutes for a cashier to show up and then SHE was nasty to ME because, in her words, "I'm really busy. Do you need this spool of thread that bad?"