Originally Posted by Laura3
Yes, I still think something must be up with my husband, because I got it for Christmas! I absolutely love it. I keep practicing but the same thing keeps happening. I just got the machine in December, would the bsr already need a new spring and washer? I have only tried it a few times. Thanks.
Yes, you need the BSR unit upgraded. Tell your dealer you're having issues and want the new spring and washer. They should know what you're talking about. It took my service tech only like 20 mins. to do it. So, you shouldn't have to make an appt. Though, they may have to order the parts from Bernina.