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Old 01-27-2011, 12:32 PM
  #55  
watterstide
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Join Date: Oct 2009
Posts: 5,453
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Originally Posted by Annaquilts
Originally Posted by watterstide
of course you have every right to be upset. they should not of charged you, until it was ready to be shipped.

But one complaint would not make me leery of shopping on line with them..mistakes happen.


I am sure the owner of the shop will make good on this. IF she has been made aware of it.

i have been so blessed with great service from all the on-line shops i have bought from over the years.
Charging and not shipping is not a mistake. It is against the law. The way they are handling this order and how long it is taking is just wrong.

Anna, the mistake i was referring to..was the way it was handled over the phone. The owner is not aware of what has transpired..by her help/staff.
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