Is my disappointment justified?
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#61
brushandthimble , 01-27-2011 01:52 PM
Super Member
10-17-2013Don't forget Keepsake is in NH, and will all the snow storms trucks may take a little longer, the shop may have been closed an extra day. We have had 6 snowstorms in January alone. Our snow total for the year (so far) in 61 inches, about double or more of a total season average.
Quote:
Originally Posted by JuneD
Quote:
THANK YOU!!!!! I am so glad I'm not the only one who feels this way!!!!! I ordered some fabric through Keepsake Quilting on the 5th of January and it took until the 15th to get to me. I thought it might be because of the New Year. I'm going to try again to see if it happens again.
Originally Posted by dellareya
I think it is good to know about stuff like this. I get antsy if I have wait more then 5 days for mail orders. Last Friday morning I ordered a "Hug Me Light". It was delivered Saturday afternoon. How cool was that?
#62
Wow! This totally surprises me! I shopped in that store this past summer while on vacation in Tawas, and they were very friendly and efficient. Although the store was quite busy the day I was there, everyone was helped in a friendly, timely manner. I am sorry you had this difficulty and I hope they fulfill your order soon.
#63
Definitely!!! Wow. I would be so disappointed as well. There are so many great quilt shops online with amazing service. I sometimes have fabric I order in 3 days including processing! I would definitely not order from them again when there are so many other options. Just my two cents. :)
#64
pookie ookie , 01-27-2011 02:46 PM
Super Member
I am so used to quick shipping that I know I would be disappointed, too. Just remember to never buy from them again. They could be a delightful shop in person but the internet age has passed them by. :0)
#65
So sorry you have to go through this. Now we all know where NOT to buy fabric There must be a reputable (SP?) place you can find your fabric. Equilter.com. Fabric Shack.com Fat Quartershop.com, hancockfabric.com. Just a few suggestions.
Nonnie
Nonnie
#67
there was a time when waiting 6 to 8 weeks to receive an order was the norm.
whether or not it's illegal to charge before shipping might vary from state to state. i'm not a cop, a lawyer, or a professional consumer advocate, so i won't throw an opinion around about that. i suspect, however, that it is not illegal. it's a common practice among ebay vendors (for example).
our our demands and expectations as online consumers have gotten unrealistic. instead of enjoying the super-fast arrivals, we are outraged by a wait of more than a few days. we throw hissy fits at the least inconvenience and smallest mistake.
we hop online and trash a business without giving them a fair chance to make things right.
unless you've never made a mistake in your whole life, it might be helpful to remember that we all goof up sometimes. howzabout stepping back, examining all the facts, and keeping it in proper perspective.
whether or not it's illegal to charge before shipping might vary from state to state. i'm not a cop, a lawyer, or a professional consumer advocate, so i won't throw an opinion around about that. i suspect, however, that it is not illegal. it's a common practice among ebay vendors (for example).
our our demands and expectations as online consumers have gotten unrealistic. instead of enjoying the super-fast arrivals, we are outraged by a wait of more than a few days. we throw hissy fits at the least inconvenience and smallest mistake.
we hop online and trash a business without giving them a fair chance to make things right.
unless you've never made a mistake in your whole life, it might be helpful to remember that we all goof up sometimes. howzabout stepping back, examining all the facts, and keeping it in proper perspective.
