Keepsake Quilting is THE STAR of customer service - I swear I receive an order before I've even placed it.
It is most definitely the weather - they've been socked bad in New Hampshire. I am certain it's not a matter of FILLING the order but their shipping services being crippled temporarily.
I order from them at least six times a year, and have been using them as my #1 Go To online Quilt Shop since 1992. They will always get my business and I can't say ENOUGH wonderful things about them, their service and their having helped me out of many project jams with their fast excellent service.