I'm so sorry to hear that. I took my very first quilt to have it quilted and had bad results. It is a pioneer sampler. I took out what stitching I couldn't live with and hand quilted it. Now I have machine quilting and hand quilting in one quilt. I use it on the back of the couch and don't worry about it getting used. After that I only use a quilter who is recommended or one whose work I can see. I cried over my first quilt so I sure know how you feel.:(