My favorite quilt store has:
wonderful selection of batiks and kids novelties
a newsletter which lists her monthly sale- usually 20-25% off either fabric, everything xcept fabric or kits
shop hop- she has coffee and home made cookies
she remembers her customers and can give her opinion on fabric choices keeping the customers prefernces in mind, not just something she wants to "move" in her store.
She has a monthly day where people can come and work on their charity quilts. She serves them lunch.......