Originally Posted by patticriss
I always try to remember that alot of the online businesses I purchase from are just quilters like me and that I'm not always the most organized person. I know they should strive for professionalism, but I'd try to give her the benefit of the doubt. I've not had any bad experiences with Penny.
It was because of Penny's rep that I even got involved with the Quilt Block Library. I'm still going to wait another week to see if they resolve the problem. We are not perfect creatures and $2.50 is not a lot of money; however, I made the purchase in good faith and am very unhappy with the treatment I've received so far. If I had made the significant investment they suggest on the site it would constitute a much larger problem. The premise of the site is a great idea and I would prefer a different outcome.