Originally Posted by NatalieMacDonald
Same thing happened to me. I brought it to the LAQ's atten tion and she explained she was training a new LAQ. She took the quilt back and literally picked out the whole queen size quilt and re-quilted it. I looked for permanent needle holes but it was okay and I really appreciated her work.
She was training a new quilter ON YOUR QUILT? And then didn't look at her work when she was finished, before giving it to you? I would say this woman is a liar, and would never use her again. She was going to see if her substandard work would "pass" or if you would complain, before doing anything about it.
For bad work I would refuse to pay, or ask for money back. I would take the bad sts out myself, because I wouldn't trust the quilter to take them out without botching my quilt, and making holes in it. Sad.