Originally Posted by isnthatodd
Depending on how approachable the customer looked, I might have said something. In the past I have offered my opinion and sometimes it was well received and sometimes I got an earful. A word to the manager, even now, might help let him or her know that some training might help.
I agree with insthatod, except that I don't offer information to strangers unless they look at me like they are looking for help, BUT, that being said, after I had spinal surgery and was in a neck brace, a sweet lady approached me in the grocery store and told me I had it on backwards. I forgot how it went when I took a shower. I am sooooo grateful to that dear lady for taking a chance. I don't think you should be beating yourself up over it, though.