Go Back  Quiltingboard Forums > Main
Would you have said something????????? >

Would you have said something?????????

Would you have said something?????????

Old 09-05-2011, 11:39 AM
  #1  
Super Member
Thread Starter
 
GrannieAnnie's Avatar
 
Join Date: Aug 2010
Location: S. W. Indiana
Posts: 7,484
Default

Last week I was in Hobby Lobby looking for fabric for the new girls in my life. There was a young gal at the cutting counter getting fabric for curtains for a window. She told the cutter her window was 45" long and she wanted enough for two lengths, ie 2 1/2 yards.

Now, by my calculation that would cover a window 45" long, but there's be no allowance for a header of any sort, nor for a hem of any sort. I keep waiting for the cutter to remind her that she needed to allow for both.

NOt one word from the cutter, who I later learned is new and knows NOTHING about Hobby Lobby or about fabric.

Now I feel guilty about letting that gal out of the business without telling her about the headers and hems.

What would you have done?
GrannieAnnie is offline  
Old 09-05-2011, 11:42 AM
  #2  
Super Member
 
Join Date: Nov 2010
Location: Cadillac, MI
Posts: 6,487
Default

I would have had to say something. I have five children, most of whom I taught to sew, years of Girl Scouts with some sewing projects, and a few years working at JoAnn's. The easiest classes I taught there were valances and curtains. I couldn't let anyone go home with something that wouldn't work out. That's how discouraged sewers begin.
irishrose is offline  
Old 09-05-2011, 11:43 AM
  #3  
Super Member
 
Favorite Fabrics's Avatar
 
Join Date: May 2009
Location: Orchard Park, NY (near Buffalo, which is near Niagara Falls)
Posts: 3,884
Default

I would have spoken up. Probably the customer would have been happy to have anyone with some experience/expertise to consult with.
Favorite Fabrics is offline  
Old 09-05-2011, 11:43 AM
  #4  
Senior Member
 
Join Date: Jul 2010
Location: Rockford, Illnois
Posts: 393
Default

I can't help myself.. but I aways find myself stepping in if I think it would be helpful. Sometimes I get in trouble because I didn't hear the start, but I always seem to find myself doing it...
MzMcKee is offline  
Old 09-05-2011, 11:43 AM
  #5  
Super Member
 
Join Date: Apr 2007
Posts: 1,933
Default

Depending on how approachable the customer looked, I might have said something. In the past I have offered my opinion and sometimes it was well received and sometimes I got an earful. A word to the manager, even now, might help let him or her know that some training might help.
isnthatodd is offline  
Old 09-05-2011, 11:43 AM
  #6  
Super Member
 
bluteddi's Avatar
 
Join Date: Sep 2010
Location: MN
Posts: 2,411
Default

I would have struck up a conversation with the customer... and worked the mesurments into that converation..... I bet she is sick about not having enough fabric now...
bluteddi is offline  
Old 09-05-2011, 11:44 AM
  #7  
Super Member
 
donnajean's Avatar
 
Join Date: Aug 2007
Location: Holland, PA
Posts: 4,157
Default

I have a big mouth & probably would have contributed my opinion.
donnajean is offline  
Old 09-05-2011, 11:44 AM
  #8  
Senior Member
 
tinliz's Avatar
 
Join Date: Nov 2010
Location: Ft. Wayne
Posts: 640
Default

Knowing my big mouth and want to be helpful nature, I probably would have said something. :)
tinliz is offline  
Old 09-05-2011, 11:45 AM
  #9  
Super Member
Thread Starter
 
GrannieAnnie's Avatar
 
Join Date: Aug 2010
Location: S. W. Indiana
Posts: 7,484
Default

Originally Posted by isnthatodd
Depending on how approachable the customer looked, I might have said something. In the past I have offered my opinion and sometimes it was well received and sometimes I got an earful. A word to the manager, even now, might help let him or her know that some training might help.
I do feel bad about not speaking up. And I have though about calling and speaking to the manager. In my past exerience, however, Hobby Lobby is not receptive to outside infomation.
GrannieAnnie is offline  
Old 09-05-2011, 11:46 AM
  #10  
Super Member
 
Quilter7x's Avatar
 
Join Date: Dec 2009
Location: north east
Posts: 8,363
Default

Originally Posted by donnajean
I have a big mouth & probably would have contributed my opinion.
LOL, I also have a big mouth - but I have a big heart also and would have felt really bad if I didn't say something. Hopefully the lady another kind of coordinating fabric in her stash or was able to do something else that made the curtains work for her.
Quilter7x is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


FREE Quilting Newsletter


SEO by vBSEO ©2011, Crawlability, Inc.