sorry she is broken , hope she can be fixed. My Bernina virtuosa 160 is very heavy with hard carrying case. I can't carry it so I purchased a Jenome Gem and love it, it is a nice little machine, also have a singer featherweight that I take in the camper for piecing, love that little thing. I would love to update my Bernina for quilting but am loosing my eyesight gradually to macular, so will use what I have as long as I can. Am blessed to still have enough sight in one eye , so I can keep sewing.