Originally Posted by
Diannia
I bought 2 different brands of flannel from Joann's recently. 1 of them pilled terribly and the other didn't. I took the pilled 1 back yesterday for a refund. At first the girl behind the counter wasn't going to give a refund because it had been washed. I told her that it had to be washed before using because flannel shrinks and the pilling made it unusable for a gift I was making. She called the manager and the manager ok'd it. I guess they have a policy that if the fabric's been washed it can't be returned...I'm just glad they gave me my refund but am a little leary about if it happens again...
Diannia
Yes, how do you know if it bleeds or pills unless it's washed? The first clerk checking it all did not measure. Then she had to go to lunch and the next girl started measuring. The first one told her not to bother, that it wouldn't "measure up" but it was already OK'd.