Do you really think this is true???? I just (a few months ago) had my Janome 6600 serviced for the first time in 4 years. The dealer recommended servicing every 5 years, as long as I keep the bobbin area clean. This makes me wonder if the "yearly service" is just a money grab by dealers that we have fallen for. I don't know....but I DO wonder.
As for the new Singer machines......let's just say they are NOTHING like the old Singers. The company that bought the Singer name does not care about quality. Your experience proves this.
"The newer, computerized machines do need more attention -- there are adjustments that need to be made to keep the stitching even and accurate. I know when I had one of the new Singer machines, the stitching was getting "off" all the time so I could "